Parts Back Counter Specialist

Velocity Truck Group; Fontana (CA); On-site; USD 63,038,976 - 80,231,424; Full time

Benefits offered by this job

401k + match

Health, Dental & Vision Insurance

Employer paid Life Insurance

Paid Vacation Days

Employee discounts

Job summary

Velocity Vehicle Group is seeking a Parts Back Counter Associate in Fontana, CA to support technicians with parts, pricing, and timely service. The role emphasizes accuracy, customer service, and teamwork in a fast-paced dealership environment.

You will handle parts requests, process orders, maintain inventory, and coordinate with service staff to ensure parts availability and smooth operations. Training and benefits are provided as part of a comprehensive compensation package.

Qualifications

• High school diploma or equivalent required.
• Knowledge of supplies, equipment, and mechanical parts helpful.
• Proficient in relevant computer applications; data entry experience preferred.
• Experience in a customer service environment is preferred.

Responsibilities

• Assist technicians with locating, ordering and providing parts for repairs.
• Provide parts and pricing information to customers and service staff.
• Maintain accurate records of sales and transactions.
• Keep the parts area clean and organized; perform housekeeping tasks as needed.

Skills

Customer service

Data entry

Typing

Listening

Interpreting customer needs

Education

High school diploma or equivalent

Tools

Computer applications

Job description

Velocity Vehicle Group is seeking a Parts Back Counter Associate in Fontana, CA to support technicians with parts, pricing, and timely service. The role emphasizes accuracy, customer service, and teamwork in a fast-paced dealership environment.

You will handle parts requests, process orders, maintain inventory, and coordinate with service staff to ensure parts availability and smooth operations. Training and benefits are provided as part of a comprehensive compensation package.