Parts Associate

Camping World; Midway (FL); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Parts Associate to engage customers, assess their RV and camping product needs, and provide price estimates for installations before scheduling services. You will collaborate with the service team to ensure high customer satisfaction and timely work progress.

Daily duties include assisting customers, reviewing job details, scheduling installations, and maintaining logs. The role requires organization, a willingness to learn, and ability to lift up to 25 lbs with

Qualifications

• High school diploma or GED preferred.
• At least one year of sales experience is preferred.
• Experience with RV or camping products is a plus.
• Ability to search the web and use a computer daily.

Responsibilities

• Interact daily with customers to identify product needs and installations.
• Review jobs for sizing, colors, and placement before scheduling installations.
• Schedule installation appointments with service staff.
• Maintain prepayment logs and update customers on progress.
• Ensure safe, clean work area and cross-train as needed.

Skills

Sales experience

Customer service

Computer literacy

Communication

Education

High School diploma or GED

Tools

Internet searches

POS systems

Job description

Camping World is seeking a Parts Associate for our growing team.The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Parts Associate is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.What You’ll Do:Daily interaction with customers to promote specialized product needs and installationsReview each job for proper sizing, colors, placement, and prior to scheduling job for installationMaintain and update prepayment logs and keep customers apprised of work progressSchedule installation appointments with designated service staff membersMonitor daily parts traffic and receive parts for installationsInspect vehicle to ensure proper parts are orderedProvide excellent overall customer serviceMaintain a safe and clean work area for customers and coworkersMay cross train to perform other duties as necessaryWhat You’ll Need to Have for the Role:High School diploma or GED equivalent preferredAt least one year of sales experience is preferredAt least one year of previous RV or camping product is preferred but not requiredAbility to work daily on a computer and perform internet searches as neededExcellent organization and follow up skills are requiredKnowledge of Service Department procedures and policies is preferredValid driver's license requiredMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesPeriods of standing, stooping, crawling, and bendingGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $30,000 - $60,000 or more. This is a variable pay role with uncapped variable pay.In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.