Parts Associate

Black Equipment Company; Memphis (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Weekly pay with direct deposit

PTO after 90 days

401(k) with company match

Paid Holidays

Training and career advancement

Disability coverage

Job summary

Black Equipment seeks a reliable Parts Associate to support customers, technicians, and internal teams by sourcing parts, managing inventory, processing orders, and assisting with shipping and receiving.

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment, with prior parts sales experience and strong customer service skills. Day shift, with full-time hours and benefits.

Qualifications

• Previous experience in parts sales preferred.
• Strong customer service and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic computer proficiency with the ability to learn parts lookup and inventory management systems.
• Strong attention to detail and organizational skills.
• Valid driver's license with a clean driving record required.

Responsibilities

• Assist customers and technicians in identifying and locating the correct parts.
• Prepare quotes and estimates for customers and service team.
• Answer incoming phone calls and respond to emails in a professional and timely manner.
• Receive, inspect, and stock incoming inventory.
• Pull, stage, and distribute parts for service technicians and customer orders.
• Complete shipping and receiving duties, including incoming and outgoing freight.
• Assist in delivering parts as needed.
• Maintain accurate inventory records and assist with cycle counts.
• Follow all company safety procedures and policies.

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Valid driver's license

Parts lookup systems

Tools

Parts lookup systems

Job description

Description

Black Equipment is seeking a reliable and customer-focused Parts Associate to join our team. This position is responsible for supporting customers, technicians, and internal operations by sourcing parts, managing inventory, processing orders, and assisting with shipping and receiving duties. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced environment.

Essential Duties and Responsibilities

• Assist customers and technicians in identifying and locating the correct parts.
• Preparequotes and estimates for customers and service team.
• Answer incoming phone calls and respond to emails in a professional and timely manner.
• Receive, inspect, and stock incoming inventory.
• Pull, stage, and distribute parts for service technicians and customer orders.
• Completeshipping and receiving duties, including incoming and outgoing freight.
• Assist in delivering parts as needed.
• Maintain accurate inventory records and assist with cycle counts.
• Follow all company safety procedures and policies.

Compensation & Benefits

• Competitive pay: $18.00 - $22.00 per hour
• Comprehensive health, dental, and vision insurance for you and your family.
• Predictable 40 hrs. per week.
• Day shift, M-F (7:00am-4:00pm)
• Weekly pay with direct deposit and an APP you can use to monitor pay and benefits.
• Bereavement Time
• Short-Term Disability (company paid)
• Long-Term Disability (company paid)
• Life Insurance Policy (company paid)
• Paid Time Off (PTO) after 90 days.
• 401(k) with company match (1/2 up to 4%)
• Paid Holidays
• Training and Career Advancement Opportunities

We are an Equal Opportunity Employer and encourage all qualified individuals to apply.

Qualifications

• Previous experience in parts sales preferred.
• Strong customer service and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic computer proficiency with the ability to learn parts lookup and inventory management systems.
• Strong attention to detail and organizational skills.
• Valid driver's license with a clean driving record required.

Physical Requirements

• Must be able to regularly lift and move 50-100 pounds.
• Ability to stand, walk, bend, stoop, and reach throughout the workday.
• Comfortable working in a warehouse and shop environment.