Parts Associate

Russo Power Equipment; Greenfield (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid vacation

Overtime opportunity

Major medical

Vision and dental coverage

401(k) employer match

Free company apparel

Wellness programs

Job summary

Russo Power Equipment is seeking a Parts Associate in Greenfield, IN to assist customers with finding the right parts for their equipment while managing purchase orders. The role emphasizes great customer service, accuracy in pricing and descriptions, and effective communication with the team.

The position is full-time with an hourly wage and benefits. Candidates should be dependable, organized, and capable of multitasking in a fast-paced environment.

Qualifications

• No previous experience is necessary.
• Detail-oriented and organized; able to multitask.
• Strong customer-focused communication and interpersonal skills.
• Ability to take direction and think on your feet.

Responsibilities

• Running a daily purchase order recommendation and ordering all special and stock orders for products that are below the minimum stocking level at the given time of year
• Working knowledge of how to set up new manufacturers, part numbers, product descriptions, product pricing, etc. in the computer system.
• Assist the parts manager/supervisor with tracking inventories
• Field and answer calls from customers
• Guide customers in identifying the correct parts for their equipment and provide expert recommendations when necessary
• Handle customer concerns and complaints with patience and professionalism, ensuring a positive resolution
• Answer customer inquiries and provide accurate information about parts, pricing, and availability
• Other tasks as defined by management

Skills

Detail-oriented

Organized

Adaptable

Customer-focused communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Associate

Full Time - Hourly/Time Clock Parts Salesperson Greenfield, IN, US

2 days ago Requisition ID: 1745

Salary Range: $18.00 To $22.00 Hourly

Position Summary:
The Parts Associate's primary responsibility is to help manage purchase orders while assisting our customers in finding the right parts for their equipment. Our ideal candidate possesses good general computer skills, is dependable, and is well organized. This position also requires a focus on providing exceptional customer service to ensure our customers receive top-notch assistance.

Responsibilities/Duties:

• Running a daily purchase order recommendation and ordering all special and stock orders for products that are below the minimum stocking level at the given time of year
• Working knowledge of how to set up new manufacturers, part numbers, product descriptions, product pricing, etc. in the computer system.
• Assist the parts manager/supervisor with tracking inventories
• Field and answer calls from customers
• Guide customers in identifying the correct parts for their equipment and provide expert recommendations when necessary
• Handle customer concerns and complaints with patience and professionalism, ensuring a positive resolution
• Answer customer inquiries and provide accurate information about parts, pricing, and availability
• Other tasks as defined by management

Knowledge, Skills, and Abilities:

• Must be detail-oriented and organized
• The ability to take direction and think on your feet
• Strong ability to multitask
• Excellent communication and interpersonal skills, with a strong customer-focused attitude

Credentials and Experience:

• No previous experience is necessary

Physical Demands

• Employee must possess the ability to lift, carry, push, and pull materials and objects weighing between 40-50lbs
• Required to bend, stoop, kneel, reach, and climb to perform work
• May be required to stand, walk, and use hands/fingers for long periods of time
• Flexible scheduling (Open Saturdays till noon, closed Sundays!)
• Paid time off
• Paid vacation
• Overtime opportunity
• Major medical- BlueCross BlueShield
• Vision and dental coverage
• 401(k) employer match contribution- WE MATCH 100%
• FREE company apparel
• Wellness programs

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.