Parts and Service Sales Representative (Business Development)

RWC Group - Anchorage; Anchorage (AK); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) with company match

PTO & holidays

Job summary

RWC Group in Anchorage, AK is seeking a motivated Parts & Service Sales Representative to grow aftermarket parts and service sales with assigned accounts, helping customers maximize uptime.

You will build long-term relationships with fleet and commercial customers, conduct visits, and coordinate with internal teams to ensure top-notch support and customer satisfaction. The role offers a collaborative environment and opportunities for professional growth.

Qualifications

• 5+ years of sales experience, preferably in heavy‑duty truck or related industries.
• Proven ability to build customer relationships and grow sales.
• Strong communication and problem‑solving skills.

Responsibilities

• Develop and grow aftermarket parts and service sales with assigned accounts.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct visits and calls to identify needs and opportunities.
• Recommend parts and service solutions to minimize downtime.
• Collaborate with internal teams to ensure customer satisfaction.
• Monitor market trends and competitor offerings to spot growth opportunities.
• Maintain accurate customer records and sales activity in HubSpot CRM.
• Partner with Sales, Service, Parts, and Credit teams to support customer success.

Skills

Sales experience

Relationship building

Communication skills

Negotiation

Territory management

Customer service

Job description

Parts and Service Sales Representative (PSSR) Job Posting

Drive Growth. Build Relationships. Keep Customers Moving.

RWC Group is looking for a motivated, customer-focused, Parts & Service Sales Representative to join our team. In this Business Development role, you'll partner with fleet and commercial customers to provide solutions that maximize vehicleuptime and support their operational success. If you enjoy building relationships, identifying opportunities, and delivering exceptional customer service, we'd like to hear from you.

As a Parts & Service Sales Representative, you'll serve as a trusted advisor to customers, helping them find the right parts and service solutions while growing sales within your assigned accounts.

What You'll Do

• Develop and grow aftermarket parts and service sales with assigned customer accounts.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct customer visits and sales calls to identify needs and uncover new business opportunities.
• Recommend parts and service solutions that help customers improve vehicle performance and minimize downtime.
• Collaborate with internal teams to deliver exceptional customer support and ensure customer satisfaction.
• Monitor market trends, customer activity, and competitor offerings to identify opportunities for growth.
• Maintain accurate customer records, sales activity, and territory information in HubSpot CRM system.
• Partner with Truck and Bus Sales, Service, Parts, and Credit teams to support overall customer success.

What We're Looking For

• 5+ years of sales experience, preferably in heavy-duty truck, transportation, automotive, equipment, parts, or service-related industries.
• Proven ability to build customer relationships and generate sales growth.
• Strong communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently and manage a territory effectively.
• Strong organizational skills and attention to detail.
• Commitment to providing outstanding customer service.
• Valid driver's license with an acceptable driving record (this is a safety sensitive position).

At RWC Group, our people drive our success. We offer a collaborative work environment, opportunities for professional growth, and the ability to make a meaningful impact on our customers' businesses every day.

Benefits Include:

• Competitive compensation and incentive opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Pay Range includes base salary plus a monthly commission plan and depends on experience and qualifications.

RWC Group is an Equal Opportunity Employer M/F/V/H. This posting is intended to provide a general overview of the position. A complete job description, including essential duties, and qualifications is available and will be provided to candidates during the selection process.