Parts and Service Coordinator – Material Handling Equipment

Boulder Connect; Anchorage (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

Boulder Connect in Anchorage, AK is seeking a Parts & Service Department Coordinator to organize service schedules and coordinate with technicians, ensuring timely updates for customers.

You will open and close work orders, document parts and billing accurately, and act as the primary contact for customers throughout the service cycle.

Join a safety-focused team dedicated to smooth operations, compliant records, and helpful communication with clients and internal staff.

Qualifications

• Strong organizational and communication skills.
• Ability to coordinate multiple tasks and work effectively with technicians and customers.
• Attention to detail for accurate documentation and billing.
• Willingness to learn about material handling equipment and technical processes.

Responsibilities

• Schedule service work and coordinate with technicians.
• Open and close work orders, ensuring accuracy in parts and billing documentation.
• Serve as a key contact for customers, providing updates and processing orders.
• Support the smooth operation of the service department to maintain safety and efficiency.

Skills

Organizational skills

Task coordination

Attention to detail

Willingness to learn

Job description

Role: Parts & Service Department Coordinator

Responsibilities

• Schedule service work and coordinate with technicians
• Open and close work orders, ensuring accuracy in parts and billing documentation
• Serve as a key contact for customers, providing updates and processing orders
• Support the smooth operation of the service department to maintain safety and efficiency

Qualifications & Skills

• Strong organizational and communication skills
• Ability to coordinate multiple tasks and work effectively with technicians and customers
• Attention to detail for accurate documentation and billing
• Willingness to learn about material handling equipment and technical processes

Key Duties: Managing service schedules, customer interactions, work order processing, and ensuring operational accuracy within a collaborative and safety-focused environment.