Parts and Rental Specialist

Komrosales; Wisconsin; Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical insurance

401(k) plan with employer contribution

Profit sharing

PTO

Descripción de la vacante

Komrosales is seeking a Parts and Rental Specialist in Whitehall, WI, to provide excellent customer service and assist with rental and sales of parts and equipment.

The ideal candidate should possess strong communication skills and have an understanding of mechanical/technical terms. Responsibilities include managing inventory, assisting clients, and ensuring proper product delivery.

The position offers competitive pay, PTO, medical insurance, and a 401(k) plan.

Formación

• Previous retail or parts counter experience preferred but not required.
• Excellent communication and customer service skills.
• Understanding of general mechanical/technical terms.
• Must be able to lift in excess of 50 pounds.

Responsabilidades

• Provide excellent customer service for all customer interaction.
• Assist customers with renting, selling, billing, receiving and delivery of required parts.
• Inspect and document rental inventory.
• Communicate with customers regarding insurance coverage for rentals.
• Assist with sales of parts and competitive pricing.

Conocimientos

Customer service skills

Communication skills

Mathematical skills

Computer skills

Attention to detail

Physical stamina

Descripción del empleo

Parts and Rental Specialist (Whitehall, WI)

Direct Supervisor: Branch Manager

We are seeking an individual with a positive, determined attitude to support and maintain our dynamic customer base.

We are offering a competitive pay and a generous benefit package including PTO, medical insurance, 401(k) plan with employer contribution, and profit sharing.

Responsibilities

• Provide excellent customer service for all customer interaction (over the counter or phone)
• Assist customers with renting, selling, billing, receiving and delivery of required parts and equipment offering smart, efficient solutions that result in 100% customer satisfaction
• Inspect and document rental inventory. Communicate with shop and sales on inventory availability
• Communicate with customers and their insurance companies prior to renting equipment to ensure proper insurance coverage.
• Assist with sales of parts to establish competitive pricing and maintain sufficient profitability
• Assist with parts orders to fulfill the demands of customers as well as inventory stock.
• Maintain general organization of inventory, office supplies, counter, and assist with yard inventory organization
• Inspect incoming shipments against invoices and purchase orders
• Arrange and complete packing and shipping services for long distance customers.
• Perform other related duties as assigned

Qualifications

• Previous retail or parts counter experience preferred but not required
• Excellent communication and customer service skills
• Understanding of general mechanical/technical terms
• Strong work ethic
• Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing, and Google Docs)
• Detail oriented, neat & organized (process flow, documentation, warranties, returns)
• Independent & confident with an eagerness to learn
• Must be able to lift in excess of 50 pounds and be on your feet for long periods of time

Please note that this is a summary and not inclusive of all job responsibilities. Responsibilities may change to meet the needs of Komro Sales & Services.