Parts Counter Specialist

Sargents Equipment; South Chicago Heights (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Above Industry pay

401(k)

Dental insurance

Health insurance

Opportunities for advancement

9 Paid Holidays

Weekly Pay

Vacation

Year End Bonus (based on Performance)

Paid Training

Job summary

Sargent's Equipment & Repair Service in Illinois is seeking a Parts Counter Associate to help customers and mechanics find the right parts for their equipment. You will read parts breakdowns and work orders and interact with customers in a friendly, professional manner.

This full-time role runs Monday through Friday, 6:00 am to 4:30 pm. You should be comfortable with dealership inventory software, word processing and spreadsheet tools, and have good organizational skills.

Qualifications

• Knowledge of word processing software, dealership inventory software and spreadsheet software.

Responsibilities

• Assist customers and mechanics in finding the appropriate parts.
• Read and interpret parts breakdowns and work orders.
• Maintain coordinated parts counter and shop area.
• Prepare quotes for internal jobs and counter parts sales.
• Shipping/receiving, hose assembly and inventory storage.
• Communicate with division managers and route drivers.
• Notify Service manager and vendor if there is a discrepancy.
• Communicate with Division managers/ route drivers.
• Oversee tool room and keep current tool sign out records.
• Manage shop tool warranties and oversee tool replacement program.
• Participate and complete training as required and/ or available.
• Check in all part orders received so we are getting what we are paying for.
• Work with the machine shop managers to make sure their orders or quotes are handled in a timely matter
• Work with all suppliers on pricing on a ongoing basis

Skills

Customer communication

Reading and interpreting documents

Tools

Dealership inventory software

Word processing software

Spreadsheet software

Job description

Here at Sargent's Equipment & Repair Service, we strive on doing nothing but the best, it's what we do! As we grow, we are wanting a Parts Counter Associate to join our team. We offer competitive pay along with benefits and much more. If your looking to join a team environment and show your skills, then this is the home for you. Below you will see the Benefits we offer along with Responsibility and Requirements we are looking for.

Overview

Sargent's Equipment & Repair Service always provides the highest level of service expertise. Our factory trained technicians are exceptionally skilled and knowledgeable. Specializing in the scrap, recycling and demolition industries, we work with customers within the Midwest Region across the nation.

Position Summary

The individual in this position should be knowledgeable, personable, and friendly. Individuals will be responsible for assisting customers and mechanics in finding the appropriate parts for their equipment. Should have the ability to read and interpret documents such as parts breakdowns, operating and maintenance instructions and work orders. Individuals should have the ability to speak effectively with customers or employees. Technical English language skills required. To perform this job successfully, an individual should have knowledge of word processing software, dealership inventory software and spreadsheet software. This position is a Monday through Friday, hours 6-4:30pm.

Benefits

• Above Industry pay
• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• 9 Paid Holidays
• Weekly Pay
• Vacation
• Year End Bonus (based on Performance)
• Paid Training

Responsibilities

• Work with customers and division managers to ensure all parts orders are handled properly
• Maintain correct level of shop and safety supplies
• Keep parts area and counter clean, neat and orderly
• Prepare quotes for both internal jobs and counter parts sales
• Shipping/receiving, hose assembly and inventory storage
• Communicate with division managers and route driver
• Notify Service manager and vendor if there is a discrepancy
• Communicate immediately with Division managers/ route drivers
• Oversee tool room and keep current tool sign out records
• Manage shop tool warranties and oversee tool replacement program
• Participate and complete training as required and/ or available
• Check in all part orders received so we are getting what we are paying for.
• Work with the machine shop managers to make sure their orders or quotes are handled in a timely matter
• Work with all suppliers on pricing on a ongoing basis

Requirements

• Have experience with Heavy equipment or Truck parts is a plus
• Proven organization skills
• Ability to communicate with clients and employeesAssist clients when they arrive in a timely manner
• Mid-level experience or higher is a plus
• Perform time-managed duties with the ability to multi-task