Parts and Maintenance Customer Service Representative II

People, Technology and Processes, LLC; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

People Technology And Processes is seeking a Parts and Maintenance Customer Service Representative in Virginia Beach, VA. The role includes assisting with inventory management for weapons accessories and maintaining records of parts issued.

Qualified candidates should have at least one year of experience with inventory databases and be capable of handling operational processes for gear management. This position requires attention to detail and a commitment to service excellence.

Qualifications

• Possess at least one year of experience with DPAS or similar inventory databases.

Responsibilities

• Assist with issues and records all parts issued on provided Repair Part Reports.
• Assist with processes for initial request, turn-in, and issue documents.
• Assist with assembling, inventory, and replenish weapon repair-parts kits.

Skills

DPAS or similar inventory database experience

Word

PowerPoint

Excel

Job description

Job Location: Virginia Beach, VA 23459

PWS Title: Parts and Maintenance Customer Service Representative

Clearance Type: Secret

Responsibilities

• Assist with issues and records all parts issued on provided Repair Part Reports and use reports to update the DPAS database.
• Assist with processes initial request, turn-in, and issue documents (DD Form 1149) of required ancillary gear to support team personnel and Operators. Receive, inventory and inspect post-deployment return of all weapons accessories (ancillary) gear and help to determine the serviceability of received ancillary equipment for re-issue.
• Assist with assembling, inventory, and replenish weapon repair-parts kits and toolboxes for deploying units.

Qualifications

• Possess at least one year of DPAS or a similar inventory database experience (Word, PowerPoint, and Excel).