Parts Advisor: Flexible Hours & Commission Growth

L0851 Kia of North Tucson; Tucson (AZ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Life Insurance

Disability Insurance

Lithia Learning Center

Employee Vehicle Discounts

Job summary

Lithia & Driveway’s Kia of North Tucson is seeking a Parts Advisor to join our team in Tucson. You will deliver exceptional parts support to customers and technicians, help locate and stock parts, and work with the service area to keep repairs moving smoothly.

You will assist customers and vendors by phone or in person, process payments, returns and warranties, and maintain organized inventory while building lasting relationships with customers.

Qualifications

• 1+ years of experience delivering outstanding customer service.
• Previous Parts Advisor experience is preferred, but a willingness to learn is important.
• Basic knowledge of automotive parts, components, and vehicle systems.
• Able to research, source, and track parts using dealership software.
• Strong organizational skills and a team-first mindset.

Responsibilities

• Deliver outstanding customer service by helping customers and technicians find the right parts and accessories.
• Assist customers, vendors, and team members in person and over the phone.
• Work with the Service Department to ensure parts are available for vehicle repairs.
• Source, order, and track parts to meet customer and needs.
• Receive, inspect, stock, and organize inventory.
• Maintain accurate inventory records and support ongoing inventory control processes.
• Process customer payments, returns, warranties, and core returns.
• Keep the parts department, counters, and stock areas clean, organized, and customer-ready.
• Build relationships with customers and vendors.
• Contribute to a collaborative team environment focused on delivering an ownership experience.

Skills

Customer service

Parts knowledge

Teamwork

Computer skills

Communication

Flexibility

Education

High School diploma or equivalent

Job description

Lithia & Driveway’s Kia of North Tucson is seeking a Parts Advisor to join our team in Tucson. You will deliver exceptional parts support to customers and technicians, help locate and stock parts, and work with the service area to keep repairs moving smoothly.

You will assist customers and vendors by phone or in person, process payments, returns and warranties, and maintain organized inventory while building lasting relationships with customers.