Parts Department Leader: Grow, Coach & Profit

Kocourek Automotive Group; Appleton (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Kocourek Automotive Group in Appleton, WI seeks an Automotive Parts Manager to lead a busy dealership parts department. You will manage daily operations, optimize inventory, and drive profitability while delivering outstanding guest service. This role collaborates with Service, Vendors, and customers to ensure timely parts fulfillment and department growth.

Strong leadership, hands-on operation experience, and knowledge of automotive parts systems are essential. Toyota parts experience is a plus.

Qualifications

• Automotive dealership parts management experience preferred.
• Strong knowledge of parts operations, inventory management, and purchasing.
• Ability to coach, motivate, and hold a team accountable.
• Strong organizational, communication, and problem-solving skills.
• Understanding of department financials, gross profit, and inventory management.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Experience with Toyota parts operations and dealership systems is a plus.

Responsibilities

• Lead, coach, and develop the parts department team.
• Establish clear expectations, accountability, and performance goals.
• Create a positive, team-oriented environment focused on customer service and efficiency.
• Support training and development to help team members grow.
• Oversee all daily parts department operations.
• Manage inventory levels, purchasing, stocking, and parts returns.
• Ensure accurate receiving, pricing, invoicing, and inventory control.
• Maintain appropriate inventory levels while minimizing obsolescence and unnecessary expenses.
• Ensure parts are available to support service, wholesale, and retail customers.
• Develop and maintain strong vendor and manufacturer relationships.
• Monitor department profitability, gross profit, expenses, and inventory performance.
• Develop and manage department budgets.
• Review key performance indicators and identify opportunities for improvement.
• Maintain accurate records and ensure department processes are followed.
• Partner closely with Service Management to ensure technicians have the parts needed to complete repairs efficiently.
• Support internal and external customers with timely and accurate parts fulfillment.
• Resolve parts availability, pricing, and customer service concerns.
• Identify opportunities to grow wholesale and retail parts sales.

Skills

Leadership

Team development

Inventory management

Purchasing

Communication

Problem solving

Financials

Toyota parts

Job description

Kocourek Automotive Group in Appleton, WI seeks an Automotive Parts Manager to lead a busy dealership parts department. You will manage daily operations, optimize inventory, and drive profitability while delivering outstanding guest service. This role collaborates with Service, Vendors, and customers to ensure timely parts fulfillment and department growth.

Strong leadership, hands-on operation experience, and knowledge of automotive parts systems are essential. Toyota parts experience is a plus.