Parts Advisor - Fast-Paced Auto Parts Expert

North Point Chrysler Jeep Dodge Ram Fiat; Winston-Salem (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Sunday closure

401(k) plan

Health insurance

Dental insurance

Vision insurance

Paid vacation

Employee discounts

Modern facility

Job summary

North Point Chrysler Jeep Dodge Ram in Winston-Salem, NC is seeking an Experienced Parts Advisor to join our service team. You will identify, source, and supply automotive parts, assist customers, and collaborate with the service department to ensure timely parts delivery.

The ideal candidate has strong customer service skills, excellent communication, and the ability to work independently in a fast-paced environment. We offer a supportive team, comprehensive benefits, and employee discounts.

Qualifications

• Previous experience as a Parts Advisor is preferred but not required.
• A proven history of delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively in a dynamic, fast-paced setting.
• Proficiency with computer systems and software relevant to the role.
• Strong organizational and time management abilities.
• Detail-oriented approach with a commitment to accuracy in all tasks.

Responsibilities

• Assist customers in accurately identifying and purchasing the correct automotive parts for their vehicles.
• Deliver exceptional customer service by promptly and precisely fulfilling parts orders.
• Respond to customer inquiries regarding part availability, pricing, and compatibility with professionalism and clarity.
• Maintain accurate and thorough documentation of all transactions, including invoices and purchase orders.
• Coordinate closely with the service department to ensure timely and efficient delivery of parts.
• Utilize strong communication skills to build and maintain positive relationships with both customers and colleagues.
• Comply with all dealership policies, including safety standards and regulatory requirements.

Skills

Customer service

Communication

Teamwork

Organizational skills

Attention to detail

Tools

DMS software

ERP system

Job description

North Point Chrysler Jeep Dodge Ram in Winston-Salem, NC is seeking an Experienced Parts Advisor to join our service team. You will identify, source, and supply automotive parts, assist customers, and collaborate with the service department to ensure timely parts delivery.

The ideal candidate has strong customer service skills, excellent communication, and the ability to work independently in a fast-paced environment. We offer a supportive team, comprehensive benefits, and employee discounts.