Parts Advisor: Customer-Focused Auto Parts Pro

Jimmy Britt Chrysler Jeep Dodge Ram; Statesboro (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Top tier pay for experienced staff

Promotion opportunities across 3+ labs

Job summary

Jimmy Britt Chrysler Jeep Dodge Ram is seeking an experienced Parts Advisor in Georgia. You will handle customer inquiries, process part orders, and work with technicians to ensure timely delivery of parts.

The role requires strong phone and customer service skills, the ability to work independently or with a team, and a high school diploma or equivalent. Weekend work may be required. We offer paid training and opportunities for advancement across multiple locations.

Qualifications

• Detailed individual with solid phone and customer service skills.
• Must be able to work independently and as part of a team.
• High school diploma or equivalent required.

Responsibilities

• Comply with dealership standards, processes, policies and safety.
• Offer exceptional customer service and resolve concerns promptly.
• Sell/offer parts and accessories to meet monthly forecasts.
• Assist the Parts Manager in ordering needed parts.
• Issue parts to technicians in a timely manner.
• Communicate part arrivals to customers and staff.
• Collaborate with team to hit department goals.
• Gain product, system and brand knowledge.

Skills

Customer service

Phone communication

Detail-oriented

Teamwork

Independent work

Retail/sales

Education

High school diploma or equivalent

Tools

Inventory software

Job description

Jimmy Britt Chrysler Jeep Dodge Ram is seeking an experienced Parts Advisor in Georgia. You will handle customer inquiries, process part orders, and work with technicians to ensure timely delivery of parts.

The role requires strong phone and customer service skills, the ability to work independently or with a team, and a high school diploma or equivalent. Weekend work may be required. We offer paid training and opportunities for advancement across multiple locations.