Parts Advisor: Customer-Driven Parts Expert with Commission

The Tamaroff Group; Southfield (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission incentives

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

The Tamaroff Group in Southfield, MI is seeking a dedicated Parts Advisor to support customers and technicians with accurate parts sourcing and efficient service.

You will greet customers at the counter, identify needs, and manage orders while maintaining organized inventory and strong vendor relationships. A focus on communication and detail will help drive reliable, repeat business.

Qualifications

• Previous experience as a parts adviser, counterperson, or in a similar customer service role, preferably in the automotive industry.
• Experience identifying parts and assisting customers with parts-related questions.

Responsibilities

• Greet and assist customers at the parts counter, understand their parts needs, and provide accurate information and recommendations.
• Identify, source, and supply the correct parts for both retail customers and technicians using catalogs, inventory systems, and vendor resources.
• Process parts orders, manage special orders, and ensure timely follow-up on order status, backorders, and deliveries.
• Help maintain proper inventory levels, conduct stock checks, and ensure parts are organized, labeled, and stored correctly.
• Foster strong relationships with customers, vendors, and internal departments to support repeat business and smooth operations.
• Work toward individual and team parts sales goals by promoting recommended accessories, maintenance items, and seasonal parts.
• Work closely with technicians, service advisors, and management to ensure accurate parts availability and efficient workflow.
• Maintain communication with customers regarding order status, pricing, returns, and future parts needs.

Skills

Customer service

Communication

Automotive parts knowledge

Organization

Teamwork

Job description

The Tamaroff Group in Southfield, MI is seeking a dedicated Parts Advisor to support customers and technicians with accurate parts sourcing and efficient service.

You will greet customers at the counter, identify needs, and manage orders while maintaining organized inventory and strong vendor relationships. A focus on communication and detail will help drive reliable, repeat business.