Parts Advisor / Counter

Jaguar Land Rover Volvo Fresno; Fresno (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K contribution

Paid vacation

Paid holidays

Job summary

Jaguar Land Rover / Volvo Fresno is seeking an outstanding Parts Counter representative in Fresno, CA. The role involves helping customers in person or on the phone, locating automotive parts, and coordinating delivery and installation.

The ideal candidate should have automotive parts experience, strong customer service and organizational skills, and excellent communication. Bilingual Spanish is a plus; pay is based on experience, with benefits including health, dental, vision, disability, life,

Qualifications

• Experience with automotive parts and accessories, preferably in a dealership.
• Excellent telephone and customer service skills.
• Strong computer skills and ability to use inventory/sales systems.
• Bilingual Spanish is a plus.
• Good driving record and authorized to work in the United States.

Responsibilities

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
• Takes customer orders, clarifies requests, identifies automotive parts, and offers alternatives.
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached.
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system.
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier.
• Maintains safe and secure environment by following safety and security standards and procedures.
• Updates job knowledge by participating in educational opportunities and reading about new products.
• Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to job accomplishments.
• Performs other duties as assigned.

Skills

Customer service

Communication

Sales

Inventory management

Bilingual (Spanish)

Tools

POS system

Inventory software

Job description

Job DetailsJob Location: JLR - Fresno (11Y40) - Fresno, CA 93721Position Type: Full TimeSalary Range: $17.00 - $26.00 HourlyParts Counter,

Jaguar Land Rover / Volvo Fresno is looking for an outstanding Parts Counter to join our team!

The Parts Counter person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.

The ideal candidate will have experience with automotive parts and accessories, preferably in a dealership. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

In addition to competitive pay, we offer our employees Health, Dental, Vision, Disability, Life, 401K contribution and company paid vacation and holidays (after waiting period is met).

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier
• Maintains safe and secure environment by following safety and security standards and following procedures and complying with codes
• Updates job knowledge by participating in educational opportunities and reading about new products
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Performs other duties as assigned
• Parts counter person experience is a plus (dealership preferred).
• Excellent telephone and customer service skills.
• Inventory control experience.
• Must have a desire to work in a commission and performance based environmen.t
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Must be able to work well in a process driven environment.
• Must be able to develop relationships with vendors and customers.
• Bilingual (Spanish) a PLUS!
• Pay is based on experience

Qualifications

Good driving record (not more than 2 points)

Authorized to work in the united states