Automotive Parts Advisor - Customer-Centric Counter

BLUMENTHAL TEMECULA LLC; Fresno (CA); On-site; USD 23,000 - 36,000; Full time

Job summary

Jaguar Land Rover / Volvo Fresno is seeking a Parts Counter to join our team in Fresno, CA. The role requires deep knowledge of automotive parts, strong customer service, and the ability to locate parts from inventory or external sources and arrange delivery and installation.

The ideal candidate will have dealership experience, a friendly professional demeanor, and excellent communication skills. We offer competitive pay plus health, dental, vision, disability, life, 401K contributions, and

Qualifications

• Good driving record.
• Authorized to work in the United States.

Responsibilities

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions.
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached.
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system.
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier.
• Maintains safe and secure environment by following safety and security standards and following procedures and complying with codes.
• Updates job knowledge by participating in educational opportunities and reading about new products.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Performs other duties as assigned.
• Parts counter person experience is a plus (dealership preferred).
• Excellent telephone and customer service skills.
• Inventory control experience.
• Must have a desire to work in a commission and performance based environmen.t
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Must be able to work well in a process driven environment.
• Must be able to develop relationships with vendors and customers.
• Bilingual (Spanish) a PLUS!
• Pay is based on experience

Skills

Customer service

Inventory control

Bilingual Spanish

Telephone skills

Communication

Tools

Sales/inventory system

Job description

Jaguar Land Rover / Volvo Fresno is seeking a Parts Counter to join our team in Fresno, CA. The role requires deep knowledge of automotive parts, strong customer service, and the ability to locate parts from inventory or external sources and arrange delivery and installation.

The ideal candidate will have dealership experience, a friendly professional demeanor, and excellent communication skills. We offer competitive pay plus health, dental, vision, disability, life, 401K contributions, and