Parts Advisor: Auto Parts & Customer Solutions

Pritchard Auto Company; Clear Lake (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays

Job summary

Pritchard Companies in Clear Lake, IA is seeking a Parts Advisor to support customers and technicians by ensuring the right parts are available and accurately inventoried.

You will work in a fast-paced dealership environment, providing excellent service, identifying parts, and coordinating with service staff to keep repairs moving.

This role offers growth within a long-standing, employee-focused company with OEM training opportunities.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency and ability to learn dealership software systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Assist customers in identifying and ordering the correct parts and accessories for their vehicles.
• Provide outstanding customer service while creating a positive and informative experience.
• Promote and sell parts and accessories by making knowledgeable recommendations to customers and technicians.
• Work closely with service technicians to ensure parts are available to support efficient repairs and shop productivity.
• Research, identify, and source automotive parts using manufacturer catalogs and dealership systems.
• Monitor inventory levels and maintain an organized parts department.
• Resolve parts availability issues and coordinate special orders when necessary.
• Locate parts across multiple dealership locations and external suppliers.
• Pick up parts from distributors and vendors as needed.
• Maintain current knowledge of manufacturer parts, products, and dealership programs through ongoing OEM training.
• Support department goals through accuracy, teamwork, and operational efficiency.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Computer skills

Dealership software

Organization

Attention to detail

Fast-paced environment

Driver's license

Education

High school diploma

Tools

Electronic parts catalogs

Dealership management systems

Forklift experience

Job description

Pritchard Companies in Clear Lake, IA is seeking a Parts Advisor to support customers and technicians by ensuring the right parts are available and accurately inventoried.

You will work in a fast-paced dealership environment, providing excellent service, identifying parts, and coordinating with service staff to keep repairs moving.

This role offers growth within a long-standing, employee-focused company with OEM training opportunities.