Parts Advisor

A & L RV Sales; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

A & L RV Sales is seeking a customer-focused team member to support daily interactions with customers, promoting specialized RV products and installations.

You will review jobs for sizing and placement, schedule installations, track progress, and coordinate with service staff. A valid driver's license and computer skills are required.

Join a hands-on environment where you help maintain parts flow, deliver excellent service, and may cross-train to take on additional duties.

Qualifications

• Excellent organization and follow up skills are required.
• Knowledge of Service Department procedures and policies is preferred.

Responsibilities

• Interact daily with customers to promote RV product needs and installations.
• Review each job for sizing, colors, placement, and scheduling.
• Maintain prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations; inspect vehicle to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross train to perform other duties as necessary.

Skills

Customer service

Organizational skills

Follow-up skills

Computer proficiency

Communication

Education

High School diploma or GED

Job description

Description

What You'll Do:

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installationsInspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

Requirements

What You'll Need to Have for the Role:

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product is preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Knowledge of Service Department procedures and policies is preferred
• Valid driver's license required
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

• We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.