Parts Advisor

All American Chevrolet Of Midland; Midland (TX); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

All American Chevrolet Of Midland is seeking a parts counter associate to greet customers and answer questions, check stock and take parts orders. You will coordinate with the Service Team to obtain parts for repairs and create accurate invoices in ADP.

Maintain a clean, professional counter area and support overall showroom operations. The role requires strong attention to detail, good math skills for inventory and invoicing, and a valid driver's license in Texas.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and math skills for inventory, payments and invoices.
• Excellent communication with customers, vendors and team members.

Responsibilities

• Answer telephone and greet customers professionally per ITC standards.
• Assist customers by answering questions, checking stock, and taking parts orders.
• Coordinate parts for vehicle repairs with Service Team and ensure accurate invoicing in ADP.

Skills

Attention to detail

Sense of urgency

Communication

Mathematics

Automotive parts knowledge

Driver's license

Education

High School diploma or equivalent

Job description

Dealership:L0011 All American Chevrolet of MidlandAll American Chevrolet of MidlandPay: Base plus commissionWhy Join Our Team?Stability and phenomenal benefits!What You'll DoAnswer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.Communicate effectively with customers and vendors via phone, in-person or email.Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.Maintain clean and professional appearance of counter, work area and stockroom.Interact with Service Team to coordinate parts for vehicle repair and service.Order parts from suppliers based on service department and customer requests.Create accurate invoices in ADP.Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.Specifies parts accurately.Takes inventory, maintains records of goods received and keeps perpetual inventory controls.Receive payment or obtain credit authorizationProcess core returns, parts warranties and parts returns as necessary.What You'll BringStrong attention to detailSense of urgencyExcellent communicationMathematics – calculations of inventory, payments and invoices.Knowledge of automotive partsAcceptable driving record and a valid driver's license in your state of residence.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.