PARTS ADVISOR

Pilson Auto Centers; Mattoon (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Employee discounts

Job summary

Pilson Auto Centers is seeking a Parts Advisor to support the daily operations of the Parts Department. You will assist customers, process orders, and help maintain efficient inventory and organization.

The role requires good customer service and basic computer skills, with familiarity in catalog software. On-site work in Mattoon, IL, with a benefits package and potential bonus opportunities.

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience preferred.
• Strong customer service and communication skills.
• Ability to calculate discounts and percentages.
• Basic understanding of inventory processes.
• Comfortable working with computers and catalog software.

Responsibilities

• Assist customers with parts orders and inquiries.
• Look up parts using the catalog system.
• Process invoices, receipts, and order paperwork.
• Manage shipping, receiving, and parts storage.
• Maintain organized and clean parts area.
• Handle warranty parts and special tool inventory.
• Cut keys and assist with parts deliveries.
• Perform other duties as assigned.

Skills

Customer service

Communication

Inventory processes

Discount calculation

Education

High school diploma or GED

Tools

Catalog software

Job description

The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management.

Essential Job Functions

• Assist customers with parts orders and inquiries.
• Look up parts using the catalog system.
• Process invoices, receipts, and order paperwork.
• Manage shipping, receiving, and parts storage.
• Maintain organized and clean parts area.
• Handle warranty parts and special tool inventory.
• Cut keys and assist with parts deliveries.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience preferred.
• Strong customer service and communication skills.
• Ability to calculate discounts and percentages.
• Basic understanding of inventory processes.
• Comfortable working with computers and catalog software.

Work Environment

• Regular exposure to moving mechanical parts.
• Occasionally exposed to wet/humid conditions.
• Moderate noise level.
• Reasonable accommodations will be made for individuals with disabilities.

Physical Demands

• Regularly lift/move up to 25 pounds, occasionally up to 50 pounds.
• Frequent standing, walking, reaching, and handling parts.
• Occasionally required to climb, stoop, kneel, or crawl.

Compensation & Benefits:

• The employee will be paid an hourly wage of $16.00 - $20.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
• Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus:

• The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer’s discretion. The employee must be actively employed and in good standing at the time of payment.

Compensation details: 16-20 Hourly Wage