Parts Advisor

Lookers Crewe; Idaho; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retailer is seeking a Parts Supervisor to enhance the efficiency of their parts department. The successful candidate will ensure excellent service delivery, manage stock, and collaborate with a dynamic team. With strong communication skills and automotive experience, you'll play a key role in maintaining operations and customer satisfaction.

Benefits

Competitive salaries with clear pay scales

Generous annual leave that increases with service

Employee assistance program

Qualifications

• Experience in a similar role within the automotive industry.
• Practical knowledge of computer systems.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure quick and efficient service to retail and workshop customers.
• Process all orders on the same day.
• Maintain stock control and log stock discrepancies.

Skills

Communication Skills

Customer Care

Stock Control

Job description

OTE

Overview

Location: Lookers Volkswagen Newcastle

Salary: Up to £30k pa Including OTE

Are you a Parts Supervisor looking for a new challenge? At Lookers Newcastle Volkswagen, we are seeking an experienced and enthusiastic Parts Supervisor to join our team. This is an excellent opportunity to become part of a friendly and professional team, playing a key role in the smooth operation of our parts department. You will work alongside dedicated parts advisors, building relationships and managing customer expectations effectively.

As a Parts Supervisor, your responsibilities will include ensuring quick and efficient service to retail and workshop customers, processing all orders on the same day, completing administrative tasks accurately, and logging stock discrepancies with the Aftersales Manager.

• Assist the Aftersales Manager with daily duties
• Ensure all items are correctly located and maintain stock control
• Receive orders and manage returns
• Answer customer calls
• Provide excellent customer care
• Collaborate with the wider Aftersales team to deliver efficient and friendly service

Applicants should have previous experience in a similar role within the automotive industry, possess excellent communication skills, and have practical knowledge of computer systems. The ability to work well both independently and as part of a team is essential.

We are looking for a personable individual with strong verbal and written communication skills, capable of working independently and within a dynamic team environment.

If your skills and experience align with our requirements, please apply today. Our Talent Acquisition Team will be in touch. For further information about this vacancy, please email [e-mail].

About us:

We are among the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles across over 150 dealerships in the UK and Ireland.

We believe our people are our greatest asset and are committed to providing a market-leading rewards and benefits package to recognize their dedication.

• Competitive salaries with clear pay scales as you progress
• Generous annual leave that increases with service
• Eligibility for our colleague car plans and cycle to work scheme
• Enhanced maternity, adoption (6 months full pay), and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years, life assurance, and free will writing services
• Techscheme for the latest tech at reduced costs, eye care scheme, and shopping vouchers
• Employee assistance program and free access to Smart Health, including 24/7 GP services for employees and their immediate families

Lookers and Charles Hurst are equal opportunities employers. We are dedicated to fostering an inclusive work environment free from discrimination, where our employees can bring their whole selves and reach their full potential.