Parts Advisor

Outtenchrysler; Hamburg (Berks County); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing automotive shop seeks a knowledgeable Parts Advisor to assist clients. The ideal candidate possesses a broad knowledge of automotive parts and a customer service mindset. Join a thriving, family-owned dealership and help provide exceptional service while advancing your career.

Benefits

Sign-on bonus

Loyalty and gross profit bonuses

MSER rewards

Qualifications

• Basic understanding of auto parts.
• Strong teamwork skills.
• Must be able to lift at least 50 lbs.

Responsibilities

• Assist service technicians with obtaining parts.
• Manage over the counter sales to customers.
• Complete daily inventory bin checks.

Skills

Attention to detail

Customer service skills

Teamwork skills

Professional phone demeanor

Education

Valid driver's license

Job description

Job Summary

Our automotive shop is growing, and Outten Chrysler Dodge Jeep Ram in Hamburg is seeking a knowledgeable Parts Advisor to assist our clients. Parts Advisors serve as parts experts, helping our customers and service technicians obtain the parts that they need to complete maintenance and repairs as well as overseeing our parts inventory. Our ideal candidate is detail oriented, with a broad knowledge of automotive parts and a customer service mindset. If you'd like to put your knowledge to work in a thriving, family-owned dealership, we'd love to speak to you about joining our team. We are offering a sign-on bonus, as well as the chance to earn loyalty and gross profit bonuses and MSER rewards.

Responsibilities and Duties

• Assist service technicians with obtaining parts
• Manage over the counter sales to walk-in and wholesale customers
• Provide support for all owner inquiries
• Answer telephone calls promptly and professionally
• Provide accurate prices and maintain records
• Clean and organize parts shelves and storage areas as needed
• Stock incoming parts
• Complete daily inventory bin checks
• Deliver parts when needed
• Complete other duties assigned by management

Qualifications and Skills

• Basic understanding of auto parts
• Strong teamwork skills
• Attention to detail
• Professional phone demeanor
• Customer service skills
• Valid driver's license required
• Must be able to lift at least 50 lbs.
• The desire to build a career in a progressive, growing company

Experience:

• Previous parts experience (preferred)

Job Type: Full-Time

Pay Frequency: Bi-Weekly

About Outten Chrysler Dodge Jeep Ram

Outten CDJR is a thriving family owned and operated car dealership in Hamburg, Pennsylvania. As part of the Outten Family of dealerships, we pride ourselves in providing the highest level of customer satisfaction and making car buying straightforward and hassle-free. For more than 40 years, Outten dealerships have been recognized on the state and national level for our outstanding sales and service. We've even earned Chrysler Corporation's most prestigious recognition as a Customer First dealership, meaning we continually offer the most competent service, the largest inventory of parts, and the best selection of new and pre-owned vehicles.

Outten CDJR is a proud part of the Hamburg community, supporting local causes, participating in town events, and even hosting events at our dealership. We show the same care and interest in our employees, who are our greatest asset. We are always looking for people who share our commitment to excellence to join our team and grow their career with us.