Parts Advisor

Davita Inc.; York Haven (York County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading company specializing in commercial fleet services is seeking support staff to facilitate customer inquiries and service coordination. This role involves managing workflow processes and ensuring inventory handling while providing exceptional customer service. Competitive salary and benefits are included.

Benefits

Comprehensive medical, dental, and vision insurance

401(k)

On-going paid training

Tuition Reimbursement

Fun work environment

Qualifications

• Experience in Warehouse Management Systems or equivalent.
• Ability to respond to inquiries about services and pricing.
• Strong written and verbal communication skills.

Responsibilities

• Respond to inquiries regarding company services and repairs.
• Coordinate with internal departments to meet customer needs.
• Create Work Orders and Purchase Orders in a systems environment.

Skills

Customer service skills

Coordination skills

Communication skills

Warehouse Management Systems

Parts Inventory Cycle Counting

Job description

Description

At Penn Power Group, we don't just service trucks-we support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets, we offer a distinctly comprehensive range of commercial fleet services and products, including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.

Requirements

YOU HAVE:

• The ability to respond to inquiries regarding the company's services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.
• Skills to promote and sell our company's services
• The ability to assess needs and promote alternative products and services.
• Coordinates activities with other internal departments to meet customer needs.
• Experience in Warehouse Management Systems or equivalent
• The ability to create Work Orders and Purchase Orders in a systems environment
• Experience in Parts Receiving and Processing
• The ability to Kitting Parts and Issue to Techs
• The ability to Transact Inventory Movements
• Experience Parts Inventory Cycle Counting
• Be able to lift up to 50 lbs
• Strong servicing experience where under immediate supervision, and in accordance with established procedures, performs tasks that are routine in nature, requiring little evaluation, originality and/or ingenuity.

YOU MIGHT ALSO HAVE:

• Experience in opening, reviewing, communicating status to customer
• Excellent customer service skills
• Coordinating skills to communicate activities with other internal departments to meet customer needs.
• Strong written and verbal communications, along with strong telephone skills are a must.

WE OFFER:

• Competitive salary
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• On-going paid training
• Tuition Reimbursement
• A fun work environment where our teammates feel appreciated.