Partnerships & Tourism Manager

Belmont Park Village; Elmont (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid holidays

401(k) match

Health insurance

Flexible time-off policy

Employee referral bonus

Job summary

Belmont Park Village is seeking a Partnerships & Tourism Manager to lead tourism engagement, destination marketing, and B2B partnership initiatives, building strong relationships with community partners while driving growth opportunities for the Village. You will collaborate with Marketing to develop tourism traffic strategies, manage the U.S. partnership program, coordinate events and Fam trips, and report on activity, trends, and ROI.

Qualifications

• Broad international travel industry experience.
• Strong relationship-building and partnerships capabilities.
• Ability to travel domestically and internationally.
• Excellent communication and organizational skills.

Responsibilities

• Develop and execute tourism traffic strategies to drive guest growth year over year.
• Serve as brand ambassador and build relationships with governments, associations, hotels, and travel providers.
• Manage calendars and 360-destination strategy for the function and campus openings.
• Create partnership packages for sale through third parties and online portals.
• Lead outreach to hotels, travel agencies, airports, luxury brands, and other partners.
• Maintain the U.S. tourism CRM and track outreach, leads, and follow-ups.
• Prepare reports on partner activities, market trends, and stakeholder feedback.

Skills

Relationship management

Travel industry knowledge

Partnership development

Communication skills

Event coordination

CRM proficiency

Tools

Microsoft Office

CRM software

Job description

As our Partnerships & Tourism Manager, you will lead tourism engagement, destination marketing, and B2B partnership initiatives, building strong relationships with key community partners while increasing awareness of our business proposition and driving strategic growth opportunities.

What you will be doing

• Partnering with the Marketing team to support the development and execution of tourism traffic strategies that drive year-over-year tourism guest growth.
• Serving as a brand ambassador and forming relationships with:

-Local, regional, and national governmental entities, embassies, and associations; Hotels, agencies, local attractions, and businesses;

-Transportation and travel providers including airports, public transport, and stations;

-Influential organizations and tourism attractions including tour companies, sports teams, and popular attractions;

-Expat communities, cultural associations, and affinity groups;

-Credit card companies, banks, high-net-worth businesses, and closed user groups.

• Managing the calendars and 360-destination strategy for the function, the Village and the campus grand opening in 2027.
• Supporting the development and execution of partnership packages for sale through third parties and via Belmont Village's online booking portal.
• Conducting regular outreach and relationship‑building activities with hotels, travel agencies, airport partners, transportation providers, concierge teams, luxury retail brands, hospitality groups, and organizations serving affluent domestic and international travelers.
• Managing day‑to‑day partnership development activities, including prospecting, site visits, presentations, follow‑up meetings, and partner engagement efforts.
• Attending tourism marketing events, FAM trips, networking events, and trade shows to identify opportunities, promote the Village, and cultivate new partnerships.
• Managing and expanding relationships with tour operators and travel agencies to support Leisure and MICE tourism; distributing tourism marketing materials, promotional offers, and campaign assets to tourism partners.
• Building and maintaining the U.S. tourism CRM program by capturing leads and contacts, tracking outreach activity, managing follow‑ups, and maintaining the partnership pipeline.
• Scheduling and conducting regular partner visits and meetings, while documenting activities, opportunities, and feedback within shared CRM systems.
• Working with the Marketing team to develop content strategies that boost the storytelling of the Village in source markets and maximize online and social media opportunities for tourism.
• Compiling reports on partner activities, outreach efforts, promotions, market trends, and stakeholder feedback to help inform future marketing and tourism strategies.
• Providing weekly updates on outreach activity, partnership development efforts, leads generated, and follow‑up actions.
• Escalating strategic, VIP, or high‑value partnership opportunities to senior leadership and Marketing as appropriate.

What makes you special

Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• Broad and international experience in the travel industry, online travel agencies & travel platforms, in-bound & out-bound, Premium Hospitality, luxury brand segment, leisure & MICE and/or Partnerships segments, especially Financial Services and Airlines.
• In‑depth knowledge of the local market, including regional and national tourism boards and resorts.
• A desire to be a part of a team establishing Belmont Park as an Iconic Destination in New York.
• Demonstrated passion for partnerships and the creative creation of bespoke partnership opportunities that generate win‑wins for all parties and, in particular, our guests/clients.
• An obsession with the trends and players disrupting the travel experience, particularly how it impacts, and is embraced by, the HNW community.
• Exceptional relationship‑building and management skills.
• A willingness and ability to travel domestically and internationally.
• Fluency in English; any other language would be beneficial.
• Demonstrated computer literacy, with high proficiency in Microsoft Office.
• Strong organizational skills, specifically establishing processes and collating information.
• Experience working in complex, matrixed organizations is a plus.
• Ability to both work as a team and work independently with minimal supervision.
• Strong interpersonal and communication skills, with a flexible approach, and ability to work well with others across all levels of the business.
• Ability to prioritize competing demands and meet deadlines in a fast‑paced environment.
• Accuracy in record‑keeping and data entry, and a discerning eye for detail.
• Demonstrated innovation and commitment to continuous improvement to raise the bar.
• A well‑mannered demeanor, always maintaining a high level of professionalism.
• Capability to think creatively on your feet, live in the moment and provide flexible and innovative solutions to daily challenges and opportunities.
• Demonstrated ability to lead by being engaging, proactive and informative.
• Flexibility to work weekends and federal holidays, as needed.

About Us

Belmont Park Village brings an elevated luxury shopping experience to metro New York. As the newest addition to The Bicester Collection, this open‑air destination blends world‑class designer fashion, delicious dining, irresistible year‑round savings, and exceptional guest services.

Whether you’re coming from the city or from Long Island, the Village is conveniently located at the Queens–Nassau County border. With Long Island Rail Road service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers.

Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village is UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, as well as the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes.

Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one‑of‑a‑kind destination for shopping, dining, and exploration.

The Bicester Collection is the world’s leading luxury shopping destination, committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in the United States, Europe, and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our vision is to be the best shopping destination in the world. Our mission is to make the lives of others better — our brands, our guests, our people, and our communities. Our brand promise is to offer something extraordinary every day. Our five values are the glue that binds us together and allows us to lead ahead:

• Authenticity — Always do the right thing.
• Innovation — Think outside the box.
• Passion — Do what you love and love what you do.
• Critical Thinking — Challenge the obvious.

Why we’re exceptional

The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast‑changing world.

We provide an amazing benefits package, including paid holidays, a flexible time‑off policy, access to health insurance plans (including medical, dental, and vision), life insurance, and short- and long-term disability insurance. We also offer a generous 401(k) match, tax‑advantaged spending accounts, a generous employee referral bonus, and other supplemental benefits.

The key to our success is the quality and commitment of our people. The Bicester Collection is made up of over 1,200 colleagues of more than 50 nationalities. You’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Belmont Park Village is an Equal Opportunity Employer and does not discriminate based on actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, arrest record or conviction record, sincerely held practice of religion, or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”).