Partnerships & Premium Experience Coordinator

asmglobal; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a Coordinator, Partnerships and Premium Service in Cincinnati to support sponsor activation, client engagement, and premium hospitality operations before, during, and after the Cincinnati Open.

The role reports to the Director, Partnerships & Premium Service and requires independence, initiative, and a willingness to learn, with potential growth opportunities in a fast-paced, client-facing environment.

Qualifications

• Bachelor's Degree required.
• 1-3 years of experience in sports hospitality, events, sponsorship, customer service or premium sales support preferred.
• Strong writing, organizational, and time management skills, with the ability to be responsive and balance priorities.
• Exceptional standards of customer service coupled with strong interpersonal and communication skills.
• Ability to manage multiple priorities and deadlines with excellence.
• Makes deadlines and takes accountability and ownership of responsibilities.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office and CRM/ticketing platforms preferred.

Responsibilities

• Recommend process improvements to enhance efficiency, productivity, and service.
• Execute partner fulfilment and sponsor deliverables.
• Organize sponsor activation logistics, signage, hospitality and promotional assets.
• Lead as point of contact for sponsor communications and day-to-day requests.
• Oversee onsite sponsor activation setup and tournament operations for select partners.
• Track partnership inventory, deadlines and reporting materials.
• Lead preparation for partnership recaps, presentations and client reporting.
• Manage partnerships and assets to ensure exceptional customer service and revenue growth.
• Provide high level customer service to premium seating clients and manage access.
• Respond to client inquiries regarding seating packages and amenities.
• Prepare premium service recap decks for tournament-wide experiences and client meetings.

Skills

Strong writing

Organizational skills

Time management

Customer service

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Office

CRM/ticketing platforms

Job description

Legends Global is seeking a Coordinator, Partnerships and Premium Service in Cincinnati to support sponsor activation, client engagement, and premium hospitality operations before, during, and after the Cincinnati Open.

The role reports to the Director, Partnerships & Premium Service and requires independence, initiative, and a willingness to learn, with potential growth opportunities in a fast-paced, client-facing environment.