Embedded Payments Product Manager - Vice President

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Manager within Embedded Payments to shape product strategy and lead end-to-end lifecycle from ideation to production. You will partner with cross-functional teams to deliver scalable, customer-centric payment solutions and drive successful launches that resonate with clients.

The role emphasizes voice of the customer, strong API and agile practices, and collaboration with risk and controls teams to ensure robust, compliant platforms.

Qualifications

• 7+ years of experience in financial services and/or product management.
• Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
• Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
• Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
• Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
• Outstanding verbal and written communication skills, with experience presenting to senior leadership.
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
• Experience managing risk and controls at scale.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.

Responsibilities

• Collaborate with Product, Technology, Design and Analytics to develop and deliver product and platform strategies from 0-1
• Own and manage the product delivery lifecycle from ideation to production.
• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders
• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Skills

Financial services experience

Product management

Payments industry knowledge

Stakeholder management

Leadership

Agile lifecycle

APIs

Education

Bachelor's or Master's in CS/Engineering/Business

Tools

APIs

Engineering practices

Risk & controls

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within Embedded Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities:

• Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
• Own and manage the product delivery lifecycle from ideation to production.
• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders
• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills:

• 7+ years of experience in financial services and/or product management
• Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
• Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
• Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
• Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
• Outstanding verbal and written communication skills, with experience presenting to senior leadership.
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
• Experience managing risk and controls at scale.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.

Preferred qualifications, capabilities, and skills:

• Candidates with Fintech background or payment platform experience strongly preferred.
• Demonstrated prior experience working in a highly matrixed, complex organization