Partnership Success Manager

240 Tutoring, Inc; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

240 Tutoring, Inc is looking for a Partnership Success Manager who will be the key point of contact and advocate for their educational partners. This full-time role involves managing relationships effectively while traveling up to 100 days per year. The ideal candidate will possess excellent communication skills, emotional intelligence, and a customer-first mindset. They should be prepared to handle challenging conversations with grace and offer tailored support to enhance partner success.

Benefits

Medical Insurance with employer contribution and $0 copays

Vision insurance

Life insurance

Paid time off

Parental leave

Qualifications

• 3+ years classroom teaching experience in public/private education.
• Excellent written and verbal communication skills.
• Experience in building partnerships in education or B2B SaaS.

Responsibilities

• Manage and enhance partner relationships from initial conversations to renewal.
• Anticipate and solve partner issues proactively.
• Collaborate with internal teams to ensure a seamless partner experience.

Skills

Communication

Empathy

Organization

Emotional Intelligence

Customer-first mindset

Education

Bachelor's degree or equivalent experience in education or related field

Tools

G-Suite

HubSpot

Slack

Job description

Can you walk into any school and instantly relate to anyone on staff because you know and have shared their school-year experience?

Do you believe strong relationships are the secret to business success?

Are you comfortable traveling 100+ days a year so that you can be in person and create meaningful relationships with clients?

If you answered “YES!” to all three, you just might be our next Partnership Success Manager!

240 Tutoring is looking for a kind, confident, strategic communicator to serve as the face and heart of our partner experience. This person will be the steady hand, the listening ear, and the go-to guide for our institutional partners in teacher education.

To build lasting, trust-based relationships with our partners—ensuring their success feels like your own. You’ll be their advocate, their cheerleader, and their problem solver, showing up with empathy, strategy, and follow-through from day one to long after the partnership is established.

What You’ll Do:

• Own the partner relationship from initial conversations through renewal and beyond, becoming their trusted point of contact.
  
  
• Listen deeply to each partner’s goals and pain points, ensuring your support is personalized, relevant, and proactive.
  
  
• Communicate with clarity and heart—whether guiding through tough conversations or celebrating a win.
  
  
• Anticipate and address issues before they escalate, offering solutions that align with both partner needs and company goals.
  
  
• Collaborate cross-functionally with internal teams (tech, product, curriculum) to make sure the partner experience is seamless.
  
  
• Celebrate partners’ wins with intentional gestures that reflect their values and victories.
  
  
• Track milestones and outcomes across partner programs to inform strategy and foster continuous improvement.
  
  
• Adapt your communication style to meet each partner where they are—whether that’s drop-ins, virtual calls, thoughtful emails, or a quick celebratory text.

What You Bring:

• A customer-first mindset—you don’t just want to solve problems, you want to understand people.
  
  
• 3+ years of classroom teaching experience (public schools or private education settings).
  
  
• Excellent communication skills, both written and verbal, with a natural ability to build rapport and trust.
  
  
• A servant-leader approach—you’re not afraid to get in the trenches to help a partner succeed.
  
  
• High emotional intelligence and the stamina to stay emotionally present through complex or stressful situations.
  
  
• Confidence in handling difficult conversations with grace, empathy, and clarity.
  
  
• Tech-savvy with systems like G-Suite, HubSpot, Slack, and CRMs.
  
  
• Proven organization and follow-up skills—your calendar and inbox are your superpowers.
  
  
• A strong sense of integrity—you’d return a lost wallet with the cash still inside.
  
  
• Have experience in teacher prep, higher ed partnerships, or B2B SaaS in education.
  
  
• Are energized by variety—no two partner situations or weeks are the same.
  
  
• Like to add unexpected touches to client relationships (coffee runs, surprise swag, handwritten cards).
  
  
• Job Type: Full-time
  
  
• Salary: $70,000 – $80,000 per year
  
  
• Location: Remote with up to 100 days of travel required to partner campuses or industry events.
  
  
• Medical Insurance with employer contribution and $0 copays
• Vision insurance
• Life insurance
• Paid time off
• Parental leave

Background Check: 240 will conduct a background check for the final candidate in this hiring process. Any offer made will be contingent upon the passing of this background check.

240 Satisfaction Guarantee: This job comes with a Job Satisfaction Guarantee. The company will give you two months' pay to quit if you are not 100% happy with your new job in the first three months.

Apply now if you:

• Light up at the idea of building meaningful partnerships in the world of education
• Believe the little things—follow-ups, kindness, and integrity—make the biggest difference
• Are ready to be someone’s “person”

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Education

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