Partnership Launch & QA Specialist

David; King of Prussia (PA); On-site; USD 60,000 - 85,000; Full time

Job summary

David’s Bridal is seeking a Partnership Operations Specialist to support the setup, launch, QA, and ongoing maintenance of Enterprise Partnership programs. The role focuses on moving initiatives from ready-to-execute to live, ensuring products, assets, and integrations are configured correctly.

The ideal candidate is highly organized, detail-oriented, comfortable with multiple systems, and persistent in resolving issues with IT and internal teams.

Qualifications

• 2–4 years of experience in operations, eCommerce, marketplace support, project coordination, account support, merchandising operations, or a related field.
• Strong attention to detail and ability to identify inconsistencies or errors.
• Highly organized with the ability to manage multiple tasks and deadlines simultaneously.
• Demonstrated ability to follow issues through to completion across multiple stakeholders.
• Comfortable learning and working within multiple technology platforms.
• Experience with Shopify, Mirakl, marketplace platforms, eCommerce systems, CMS tools, or ticketing systems preferred.
• Comfortable working with spreadsheets and pulling, organizing, and validating data.
• Strong written communication and documentation skills.
• Able to work independently while knowing when an issue requires escalation.

Responsibilities

• Support partner onboarding and product setup across Shopify Collective, Mirakl, and other current or future marketplace/dropship platforms.
• Validate partner and product information prior to launch, including SKUs, pricing, product descriptions, imagery, links, inventory, and other required attributes.
• Ensure products and partner experiences are configured correctly before being pushed live.
• Maintain setup checklists and track outstanding requirements through completion.
• Conduct pre- and post-launch QA of partner products and experiences on David’s Bridal digital properties.
• Review product pages for accuracy, imagery, formatting, pricing, links, inventory availability, and overall customer experience.
• Identify discrepancies between partner-provided information, system setup, and the live customer experience.
• Document issues and coordinate corrections with the appropriate internal or external teams.
• Perform recurring checks following launches and significant updates.
• Provide flexible execution support across Enterprise Partnerships based on business priorities.
• Coordinate collection and organization of partner assets, imagery, copy, and other required materials.
• Support programming and QA of digital partnership activations, including e-spots and other promotional placements.
• Pull and organize reporting or performance data for the Partnerships and Account Management teams.
• Assist with partner launches, promotional updates, assortment changes, and other time-sensitive initiatives.
• Maintain trackers, documentation, and status updates across multiple concurrent projects.
• Take on additional operational projects as partnership models and business needs evolve.

Skills

Attention to detail

Highly organized

Stakeholder management

Documentation skills

Written communication

Spreadsheet proficiency

Tech platforms

Escalation skills

Tools

Shopify

Mirakl

CMS tools

Ticketing systems

Job description

David’s Bridal is seeking a Partnership Operations Specialist to support the setup, launch, QA, and ongoing maintenance of Enterprise Partnership programs. The role focuses on moving initiatives from ready-to-execute to live, ensuring products, assets, and integrations are configured correctly.

The ideal candidate is highly organized, detail-oriented, comfortable with multiple systems, and persistent in resolving issues with IT and internal teams.