Partnership & Community Manager

Recognition Media; New York (NY); Hybrid; USD 75,000 - 80,000; Full time

Job summary

An established industry player is seeking a Partnership & Community Manager to join their dynamic team. This full-time, hybrid role focuses on driving account management, lead generation, and community engagement to foster business growth. You will be responsible for managing relationships with top entrants, executing growth campaigns on social media, and identifying new opportunities for collaboration. Your contributions will directly amplify the achievements of outstanding organizations while enhancing the company's market presence. If you are a proactive and creative individual with a passion for media and community engagement, this is the perfect opportunity for you to make a significant impact.

Benefits

Excellent health care plan

Paid annual leave

Paid time off

Paid sick leave

Company-sponsored life insurance

Qualifications

• Expert writing and analytical skills are essential for this role.
• Experience with media and campaign orientation is encouraged.

Responsibilities

• Manage account growth initiatives to drive lead generation and customer retention.
• Oversee online community management and lead generation activities.

Skills

Writing Skills

Analytical Skills

Interpersonal Skills

Decision Making

Project Management

Education

3-5 years experience in relevant field

Tools

UTMS

Airtable

Excel

WordPress

Google Sheets

CRMs

Job description

The Telly Awards is the premier award honoring video and television across all screens, counting some of the largest, smallest and creative companies in the industry among its winners - from HBO and the BBC to boutique production companies and indie creators. In its 46th year, and with aspirations to continue to grow across our creative communities and the globe, we are looking to add a hands-on Partnership & Community Manager to our small but mighty team. The person would be joining a diverse team that prides themselves on collaborative working, entrepreneurial thinking and providing a platform for great stories.

Position Summary

We are looking for a team member to spearhead our year-round account and community growth initiatives with the goal of increasing lead generation, customer retention and video submissions. This role focuses on account management, lead generation, and community engagement to drive business growth and strengthen industry relationships. You'll scaffold and own our growth metrics, connecting with top entrants, engaging new partners, researching and following up on prospecting leads, pitching opportunities for our leadership to shine, and tracking whether it’s working. Overall, your work will help to amplify the achievements of outstanding organizations and individuals, while directly contributing to the growth of our business.

This is a full-time, hybrid role based in our NYC Flatiron office.

Responsibilities:

• Account management: Work with Customer Service and Judging Council Manager to track and manage top entrants accounts and participation of featured judges and partners. Manage regular communications and engage clients to ensure awareness of all product offerings and grow revenue from key accounts.
• Online community management: Work with Social Media Manager to execute growth campaigns on social media to expand organic base and drive engagement, particularly owning our LinkedIn lead generation and conversion activities.
• Lead generation: Identifying potential customers through outreach efforts and managing lead qualification processes including managing lists of other awards, judges, opportunities, festivals, events, newsletters.
• Stakeholder management: Manage our top entrant relationships and organize and execute virtual and in person events and experiences designed to deepen winner and judge experience and drive new business.
• Opportunity creation: Develop and pitch opportunities for MD to be featured at conferences or festivals including pitches, and strengthen relationships at key accounts between C-Level Executives and Telly MD.
• Partner management: Build, maintain, expand, manage and execute all media partnerships timelines and assets related to co-promote important deadlines and announcements through a variety of different platforms including: social, email, display.
• Industry engagement: Lead feedback sessions with entrants and judges, develop surveys and develop map of our customer base. Work with clients to understand their business and how the industry is evolving YOY to shape offerings.
• Executive Assistance: Work closely with the Managing Director to communicate with leads and prioritize high value connections.
• Cold outreach: Manage active prospecting pipelines for new accounts, both reconnecting with lost contacts and engaging new contacts across various platforms.
• Reporting and analysis: Work across owned accounts, paid media, and data team to prepare reports on growth metrics and provide insights about our leads and conversions.
• Process improvement: Build out active processes for tracking leads, prospects, and entrant retention and identify areas for operational efficiency, implementing improvements to streamline workflows.
• Project management: Overseeing various growth projects, tracking progress, and ensuring deadlines are met.

Experience

• Expert writing and analytical skills.
• Experience overseeing complex projects/productions autonomously and gracefully.
• Excellent, professional interpersonal and communication skills.
• Both ability and affinity for independent decision making in deadline driven environments.
• Experience with media encouraged, but any campaign or sales orientation welcome.
• Experience with UTMS, Airtable, Excel, Wordpress, Google Sheets, CRMs, surveys.

Compensation and Benefits

• $75K to $80K cash compensation, dependent on experience.
• 3-5 years experience.
• Excellent health care plan (health, vision, dental) with 100% of employee premiums paid.
• Annual enrollment options for FSA program, TransitChek/Commuter program.
• Company-sponsored life insurance benefit.
• Paid annual leave, paid time off and paid sick leave.

Apply

The Telly Awards embrace diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Working at The Telly Awards is a truly rewarding career opportunity. If you are interested in this opportunity, please send your résumé along with a note about yourself and why you are interested in joining our team to J O B S at recogmedia.net with the subject line Partnership & Community Manager.

Seniority level

• Mid-Senior level

Employment type

• Full-time
• Industries: Online Audio and Video Media