Partnership Account Manager (Ref: 198257)

Forsyth Barnes; North Carolina; On-site; USD 55,000 - 90,000; Full time

Job summary

Forsyth Barnes is partnering with a leading sports organization to hire a Partnership Account Manager. You will be the day-to-day contact for corporate partners, coordinating communications, managing deliverables, and supporting hospitality and events.

This role emphasizes relationship-building, organization, and cross-team collaboration, with growth opportunities in sponsorship activation and broader account development within a fast-paced sports environment.

Qualifications

• 3+ years of experience in account management, client services, or hospitality.
• Experience in professional sports, motorsports, entertainment, or agency client services preferred.
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities and deadlines simultaneously.

Responsibilities

• Serve as the primary day-to-day contact for corporate partners and deliver high client service.
• Coordinate partner communications and fulfill contractual deliverables.
• Manage partner hospitality requirements including tickets and logistics.
• Maintain accurate account records and partner contact histories in the CRM.
• Support onboarding and handover of newly secured partnerships; ensure seamless transition to account management.
• Provide on-site partner support at events and weekends; help deliver an exceptional partner experience.
• Collaborate with Activation and Business Development to coordinate partnership programs and activations.

Skills

Relationship management

Client service

Organization

Communication

Stakeholder collaboration

Tools

CRM

Job description

The Role

We are partnering with an established sports organization seeking a Partnership Account Manager to support the day-to-day management of its corporate partnerships and deliver an exceptional experience for its commercial partners.

This is an exciting opportunity for a relationship-driven, highly organized professional who takes pride in delivering outstanding client service, building trusted relationships, and ensuring partnership commitments are executed seamlessly.

Working closely with the Activation and Business Development teams, you will serve as the primary day-to-day contact for assigned partners, coordinating communications, managing contractual deliverables, supporting hospitality requirements, and ensuring a smooth transition from newly secured partnerships into ongoing account management.

The ideal candidate is proactive, detail-oriented, and solutions-focused, with the ability to manage multiple priorities in a fast-paced sports environment. This role also offers the opportunity to develop within a growing commercial function, gaining exposure to sponsorship activation, partnership strategy and broader account development.

Key Responsibilities

• Serve as the primary day-to-day contact for assigned corporate partners, building strong relationships and delivering a high level of client service.
• Manage partner communications, requests, and queries, ensuring timely responses, effective follow-up and resolution.
• Coordinate the day-to-day servicing of partner accounts and support the fulfillment of contractual benefits, commitments and deliverables.
• Manage partner hospitality requirements, including tickets, credentials, parking, guest lists and weekend logistics.
• Maintain accurate account records, partner contact information, communication histories, and deliverable trackers within the organization's internal CRM.
• Work closely with the Activation team to coordinate partnership programs, experiences and activations across event weekends and off-site events.
• Collaborate with Business Development to support the onboarding and handover of newly secured partnerships, ensuring a seamless transition into account management.
• Communicate partner objectives, expectations, and requirements clearly across internal departments to ensure alignment and successful execution.
• Coordinate pre-event communications, schedules, hospitality information, and logistical requirements for partners attending events.
• Provide on-site partner support at select event weekends and events, resolving issues and helping deliver an exceptional partner experience.
• Proactively identify potential challenges, anticipate partner needs, and work collaboratively with internal stakeholders to deliver effective solutions.
• Manage multiple accounts, deadlines, and servicing requirements while maintaining exceptional attention to detail and consistently high service standards.

Key Requirements

• 3+ years of experience in account management, client services, partnership servicing, hospitality, or a related field.
• Experience within professional sports, motorsports, entertainment, experiential marketing, or agency client services preferred.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines simultaneously.
• Demonstrated ability to build trusted relationships with clients, partners, and internal stakeholders.
• A high level of ownership and accountability, ensuring partner requests and commitments are followed through to completion.