Entertainment and Brand Partnerships Account Manager

Seminole Hard Rock Support Services; Florida; On-site; USD 80,000 - 110,000; Full time

Job summary

Seminole Hard Rock Support Services is seeking an Entertainment and Brand Partnerships Account Manager to lead day-to-day partnership management, deliverables, and activation planning. You will coordinate cross-functional teams, manage budgets, and ensure client satisfaction across entertainment initiatives.

The role requires strong relationship-building, strategic thinking, and exceptional organizational skills, with travel to events and on-site partnerships as needed.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of experience in venue, sports team, partnerships, sponsorships, account management, entertainment, sports marketing, hospitality, or related field.
• Experience managing client relationships, partnership activations, and marketing initiatives.
• Strong understanding of sponsorship fulfillment, branding, hospitality, experiential marketing, and promotional strategy.
• English
• Spanish (preferred)
• Ability to travel and work onsite at events, activations, and partnership meetings as needed.

Responsibilities

• Serve as the lead day-to-day contact for assigned partnership accounts and maintain strong client relationships.
• Manage execution of all account deliverables and asset obligations including hospitality, branding, experiential activations, marketing and other deliverables to ensure brand standards and expectations are met.
• Collaborate with internal and external partners to develop creative concepts and opportunities that maximize partnership value and audience engagement.
• Contribute to brainstorming sessions and strategic planning discussions to develop innovative partnership, entertainment, and marketing initiatives aligned with brand objectives.
• Develop and maintain project timelines, status trackers, deliverable schedules, and account recaps.
• Prepare presentations, pitch materials, partnership recap decks, status reports, and performance summaries for internal and external stakeholders.
• Track budgets, expenses, asset fulfillment, invoicing, and account-related financial reporting.
• Analyze partnership performance metrics and provide recommendations to maximize value, engagement, and return on investment.
• Identify opportunities for partnership growth, upsell opportunities, and incremental revenue generation.
• Support negotiation processes, contract coordination, and internal approval workflows related to partnership initiatives.

Skills

Relationship management

Client service

Project management

Strategic thinking

Communication skills

Organizational skills

Time management

Negotiation

Adaptability

Education

Bachelor’s degree

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Position Summary

This role is responsible for managing Entertainment accounts and supporting the development and execution of strategic sponsorship, marketing, and brand initiatives across the organization. The Entertainment and Brand Partnerships Account Manager will serve as the primary day-to-day contact for assigned partners while overseeing contractual deliverables, activation planning, creative campaign development, reporting, budgeting, and cross-functional coordination. This role requires strong relationship management, organizational skills, strategic thinking, and the ability to collaborate across internal departments and external stakeholders to ensure successful partnership execution and client satisfaction.

Essential Functions

• Serve as the lead day-to-day contact for assigned partnership accounts and maintain strong client relationships
• Manage execution of all account deliverables and asset obligations including hospitality, branding, experiential activations, marketing and other deliverables to ensure brand standards and expectations are met
• Collaborate with internal and external partners to develop creative concepts and opportunities that maximize partnership value and audience engagement
• Contribute to brainstorming sessions and strategic planning discussions to develop innovative partnership, entertainment, and marketing initiatives aligned with brand objectives
• Develop and maintain project timelines, status trackers, deliverable schedules, and account recaps
• Prepare presentations, pitch materials, partnership recap decks, status reports, and performance summaries for internal and external stakeholders
• Track budgets, expenses, asset fulfillment, invoicing, and account-related financial reporting
• Analyze partnership performance metrics and provide recommendations to maximize value, engagement, and return on investment
• Identify opportunities for partnership growth, upsell opportunities, and incremental revenue generation
• Support negotiation processes, contract coordination, and internal approval workflows related to partnership initiatives

Core Competencies

• Genuine passion for entertainment, sports, and brand partnerships, with a clear desire to grow within the industry; ability to identify opportunities, build relationships, and contribute meaningfully to team and business objectives.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously without sacrificing quality
• Willingness to work outside standard business hours as needed to meet client and deal deadlines
• Relationship management and client service
• Strategic thinking and creative problem-solving
• Strong communication, organizational and project management skills
• strong interpersonal and relationship building skills
• Meticulous and thorough across all work product
• adaptability and willingness to support evolving business needs

Requirements Minimum & Qualifications

• Bachelor’s degree preferred
• 3–5 years of experience in venue, sports team, partnerships, sponsorships, account management, entertainment, sports marketing, hospitality, or related field
• Experience managing client relationships, partnership activations, and marketing initiatives
• Strong understanding of sponsorship fulfillment, branding, hospitality, experiential marketing, and promotional strategy
• English
• Spanish (preferred)
• Ability to travel and work onsite at events, activations, and partnership meetings as needed