Delivery Consultant

Sayari; Northern (KY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, vision, dental insurance for

18 PTO days + 10 sick days

401k match up to 5%

Life insurance (100% paid)

Parental leave

Job summary

Sayari is hiring a Delivery Consultant to lead global post-sale implementation and program management for high-value enterprise accounts. You will own the full delivery lifecycle from kickoff to CS handoff, ensuring on-time, within-scope delivery that drives expansion and retention.

You will manage multi-stakeholder engagements, partner relationships, and cross-functional collaboration with Sales, CS, R&D, and Solutions Engineers, while traveling up to 30% annually to meet client milestones.

Qualifications

• 7+ years of enterprise technology delivery management.
• Hands-on with TPRM workflows and enterprise products; complexity matters more than years.
• Experience using generative AI tools to accelerate content, data analysis, and workflow optimization.
• Fluency in Agile; working knowledge of Waterfall and hybrid approaches; familiar with JIRA and Kanban.
• Experience producing BRDs and SOWs; managing scope, budget, and acceptance criteria across multi-stakeholder engagements.

Responsibilities

• Lead global enterprise customer deployment projects end to end, on time and on budget.
• Maintain program plans, BRDs, SOWs, acceptance criteria, risks, dependencies, resources, and success metrics; inform stakeholders weekly.
• Manage third-party partner relationships for custom implementations and Sayari Guide integrations.
• Collaborate with Sales, CS, R&D, Enablement, FDEs, and Solutions Engineers to align objectives and unblock delivery.
• Produce client-facing and internal collateral including SOWs, BRDs, training docs, data mappings, and status reports.
• Identify and mitigate implementation risks, including political friction and scope misalignments.
• Scale accounts by documenting best practices and informing Product/Engineering roadmaps.
• Travel up to 30% for on-site engagements and milestones.

Skills

Delivery management

TPRM workflows

AI tooling

Agile + Hybrid

BRD/SOW drafting

Stakeholder comms

Travel readiness

Tools

JIRA

Job description

Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv.

Position Description

The Services team at Sayari has mastered the use of public data in complex investigations and supply chain screening — and ensures that our customers can do the same. As a Delivery Consultant at Sayari, you will lead the global post-sale implementation and program management components of our highest-priority commercial enterprise accounts. You will own the full delivery lifecycle from kickoff through handoff to Customer Success, ensuring that customers fully realize the value of their investment in Sayari products and that every engagement is completed on time, within scope, and to a standard that drives expansion and retention. This role demands someone who is equally at home managing complex program plans and third-party partner relationships as they are briefing senior customer stakeholders on implementation progress. You will be Sayari's delivery standard-bearer in the field: the person our most important customers trust to get it done.

Job Responsibilities

• Lead global enterprise customer deployment projects and programs end to end, from post-sale kickoff through implementation completion and CS handoff, on time and on budget
• Own and maintain program plans, BRDs, SOWs, acceptance criteria, risk registers, dependency maps, resource plans, and success criteria for each engagement, keeping all internal and external stakeholders accurately informed on a weekly basis
• Manage third-party partner relationships for custom implementation builds, including Sayari Guide solution integrations, ensuring partner deliverables align with customer requirements and contracted timelines
• Partner closely with Sales, CS, R&D, Enablement, FDEs, and Solutions Engineers to align on customer objectives, resolve implementation blockers, and ensure that delivery work ladders into retention and expansion outcomes
• Produce and maintain client-facing and internal collateral including SOWs, BRDs, training documentation, data mapping documents, and status reports rolled up to the assigned program manager
• Identify, elevate, and actively mitigate implementation risks including political friction between customer business and technology groups, scope misalignments, and overcommitments made during the sales phase
• Streamline and scale complex accounts by documenting best demonstrated practices, contributing to team playbooks, and informing the Product and Engineering roadmap with customer trends and implementation insights
• Travel up to 30% throughout the year to support on-site customer engagements, workshops, and implementation milestones as required

Skills & Experience

Required

• 7+ years of experience managing complex enterprise technology implementations and delivery programs, with demonstrated ownership of engagements ranging from 30 to 60 days for small implementations to 12 or more months for complex multi-workstream programs involving third-party partners
• Hands-on experience with TPRM workflows and enterprise technology products, solutions, and data assets; depth and complexity of prior engagements matters more than years alone
• Demonstrated use of generative AI tools to accelerate content creation, data analysis, and workflow optimization; experience deploying or managing AI-driven products in a fast-paced environment is a strong plus
• Fluency in Agile implementation methodology; working knowledge of Waterfall and hybrid approaches; familiarity with JIRA, Kanban, and comparable project management tooling
• Experience producing BRDs and SOWs and managing scope, budget, and acceptance criteria across complex, multi-stakeholder engagements
• Exceptional stakeholder communication skills with demonstrated ability to manage political friction between customer business and technology groups, navigate scope ambiguity, and align diverse internal and external teams
• Ability and willingness to travel up to 30% throughout the year

Preferred

• PMP certification or active pursuit of PMP
• Experience with ABAC and AML workflow implementations
• Familiarity with Sayari's product suite or comparable trade intelligence and risk data platforms
• Professional fluency in a second language relevant to EMEA or APAC customer engagement

The target base salary for this position is $100000-$120000 plus commission and equity. Final offer amounts are determined by multiple factors including location, local market variances, candidate experience and expertise, internal peer equity, and may vary from the amounts listed above.

• 100% fully paid medical, vision, and dental for employees and their dependents
• Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days
• Outstanding compensation package; competitive commissions for revenue roles and bonuses for non-revenue positions
• A strong commitment to diversity, equity, and inclusion
• Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage),, and parental leave
• A collaborative and positive culture - your team will be as smart and driven as you
• Limitless growth and learning opportunities

Sayari is an equal opportunity employer and strongly encourages diverse candidates to apply. We believe diversity and inclusion mean our team members should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, or political affiliation. We strongly encourage applicants of all backgrounds to apply.

Pay Range

$100,000 - $120,000 USD

As set forth in Sayari’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.