Partner Success Manager

Criteo; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative industry player seeks a Partner Manager to enhance relationships with leading retail ecommerce businesses. This role involves managing client satisfaction and retention, optimizing service delivery through data-driven insights, and collaborating with various internal teams to support sales efforts. Ideal candidates will possess over five years of digital media experience, particularly in online performance advertising and ad tech. If you're passionate about technology and eager to drive impactful solutions in the ecommerce space, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in digital media and online performance advertising.
• Strong analytical and communication skills, with a focus on client satisfaction.

Responsibilities

• Strengthen relationships with retail ecommerce players in North America.
• Manage client retention and satisfaction while growing inventory and yield.

Skills

Digital Media Experience

Online Performance Advertising

Ad Tech

Ecommerce

Analytical Skills

Communication Skills

Project Management

Job description

• Strengthen existing and create new relationships with leading retail ecommerce players in North America
• Lead implementation and onboarding for new retailers and placements.
• Manage existing relationships; ensure client retention / satisfaction, grow inventory and yield, and increase adoption and penetration of new products
• Run thoughtful, data driven Quarterly Business Reviews
• Analyzing program performance and client needs to optimize delivery of services and solutions
• Responding to and resolving time-sensitive client issues while developing meaningful client relationships
• Understand client needs to create custom workflow and process
• Partner with a broad range of internal teams (marketing, legal, brand sales, products, R&D, Technical Solutions) to support sales efforts

Who You Are :

• 5+ years digital media experience, ideally highly familiar with online performance advertising, ad tech, and / or ecommerce
• Passionate about technology, new media and how Criteo can define new boundaries in the online advertising industry
• Strong written and verbal communications skills
• Flexibilit; think on your feet and experience developing creative customer solutions
• Organized with outstanding attention to detail and ability to project manage complex integrations
• Strong analytical skills, with ability to identify business opportunities / issues, design appropriate tests / analysis, and execute / optimize based on results.
• Experience with statistical analysis a plus

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Partner Manager • New York, United States of America