Partner Success & Implementation Specialist

Evolving Solution Services; Adel (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Kuder is seeking an Implementation & Onboarding specialist to deliver an exceptional partner experience across the customer lifecycle. You will coordinate implementation projects, onboarding activities, and ongoing support while collaborating with internal teams to ensure adoption of Kuder products.

Responsibilities include managing client onboarding, communicating requirements, and supporting renewals. The role combines customer success, technical support, and operations in a fast-paced

Qualifications

• 3–5 years in customer success, implementation, or related roles.
• Experience supporting SaaS implementations or tech solutions.
• Experience with CRM systems.

Responsibilities

• Lead client implementation and onboarding for Kuder products and partner solutions.
• Coordinate timelines, milestones, and activities across teams.
• Provide technical and application support and document issues in CRM.
• Conduct demonstrations and training to support product adoption.
• Ensure renewal communications and customer satisfaction post-implementation.

Skills

Customer success

Implementation

Project coordination

Technical support

CRM systems

SaaS software

Communication

Problem solving

SQL basics

Cross-functional collaboration

Tools

CRM platforms

Webinar software

Microsoft Office

CSA/CRM tooling

Job description

Kuder is seeking an Implementation & Onboarding specialist to deliver an exceptional partner experience across the customer lifecycle. You will coordinate implementation projects, onboarding activities, and ongoing support while collaborating with internal teams to ensure adoption of Kuder products.

Responsibilities include managing client onboarding, communicating requirements, and supporting renewals. The role combines customer success, technical support, and operations in a fast-paced