Partner Manager - Grocery

Uber; Chicago (IL); On-site; USD 81,000 - 90,000; Full time

Benefits offered by this job

Bonus program

Equity award

401(k) plan

Benefits package

Job summary

Uber Eats is seeking a Partner Manager on the Grocery team in Chicago to grow regional grocery partners and maximize performance on the Uber Eats platform. You will own a portfolio of mid-market partners, blending relationship management, operational execution, and commercial strategy to drive sustainable growth.

Using data-driven insights, you will lead business reviews, improve visibility through advertising and promotions, and collaborate with product, engineering, and marketing to resolve

Qualifications

• 3+ years in account management or sales in grocery/retail/CPG.
• Bachelor's degree or equivalent professional experience.
• Experience managing strategic partner relationships with senior stakeholders.
• Experience leading quarterly business reviews and strategic account plans.
• Experience translating performance data into actionable recommendations.
• Proficiency with Excel, Google Sheets, and CRM platforms.
• Strong communication and cross-functional collaboration

Responsibilities

• Manage a portfolio of regional grocery partners and be their primary contact.
• Identify opportunities to improve partner performance and revenue.
• Lead quarterly business reviews and provide actionable recommendations.
• Deliver data-driven insights from sales trends and marketplace performance.
• Collaborate with operations, marketing, product, and engineering to resolve issues.
• Build relationships with stakeholders across levels to align on priorities.
• Navigate changing market dynamics and proactively address partner concerns

Skills

Account management

Sales

Relationship management

Data analysis

Excel/Google Sheets

Salesforce

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

Job description

About The Role And Team

Working in Sales at Uber means navigating ambiguity, building trusted partnerships, and finding creative solutions to complex business challenges. As a Partner Manager on our Grocery team, you will manage and grow relationships with regional grocery partners, serving as a strategic advisor to help them maximize their performance on the Uber Eats platform.

About The Role And Team

Working in Sales at Uber means navigating ambiguity, building trusted partnerships, and finding creative solutions to complex business challenges. As a Partner Manager on our Grocery team, you will manage and grow relationships with regional grocery partners, serving as a strategic advisor to help them maximize their performance on the Uber Eats platform.

In this role, you'll own a portfolio of established, mid-market grocery partners, combining relationship management, operational execution, and commercial strategy to drive sustainable growth. You'll use data-driven insights to identify opportunities, lead business reviews, and help partners increase visibility and customer engagement through advertising, promotions, and merchandising strategies.

Success requires strong account management skills, commercial instincts, and the ability to navigate a fast-paced, evolving marketplace. You'll collaborate across internal teams while building relationships with key decision-makers to deliver meaningful results for our grocery partners.

What You'll Do

• Manage Strategic Partnerships: Own and grow a portfolio of regional grocery partners, building strong relationships with key stakeholders and serving as their primary point of contact.
• Drive Account Growth: Identify opportunities to improve partner performance, increase customer engagement, and drive revenue through advertising, promotions, and other growth initiatives.
• Lead Business Reviews: Conduct quarterly business reviews (QBRs), analyze account performance, and develop actionable recommendations to support long-term partner success.
• Deliver Data-Driven Insights: Leverage sales trends, marketplace performance, and operational metrics to identify opportunities, address challenges, and optimize partner results.
• Support Operational Excellence: Partner with operations, marketing, product, and engineering teams to resolve issues related to catalog management, merchandising, platform integrations, and the overall partner experience.
• Influence and Collaborate: Build relationships with stakeholders across varying levels of seniority, including marketing leaders and senior decision-makers, to align on business priorities and drive results.
• Navigate Challenges: Proactively address partner concerns, changing market dynamics, and competitive pressures while identifying solutions that strengthen relationships and improve performance.

Basic Qualifications

• 3+ years of experience in account management or sales within the grocery, retail, consumer packaged goods (CPG), or a closely related consumer-facing industry.
• Bachelor's degree or equivalent professional experience.
• Demonstrated experience independently managing strategic partner relationships, engaging senior-level stakeholders, and influencing business decisions to drive account growth.
• Experience leading quarterly business reviews (QBRs), presenting performance insights, and developing strategic account plans.
• Experience analyzing business performance data and translating insights into actionable recommendations.
• Proficiency with Excel, Google Sheets, and CRM platforms such as Salesforce.
• Strong communication, organizational, and cross-functional collaboration skills.

Preferred Qualifications

• Direct experience working with grocery retailers, regional grocery chains, or grocery-related consumer brands.
• Experience driving incremental revenue through advertising, promotional programs, upselling, or other commercial initiatives.
• Familiarity with digital advertising, retail media networks, or e-commerce marketplaces.
• Experience with merchant catalog management, platform integrations, or third-party technology providers such as Olo, Otter, or Toast.
• Ability to navigate ambiguity, manage competing priorities, and proactively solve complex partner challenges.

For Chicago, IL-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.