Partner Lead

Imprint; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Imprint is seeking a Partner Lead who will act as the operational and strategic engine behind a key commercial partnership, owning day-to-day workstreams, data accuracy, and weekly reporting to drive contribution profit.

You will coordinate cross-functional initiatives, prepare MBR and QBR materials for the General Manager, and translate analytics into actionable recommendations in a fast-paced, ambiguous environment.

Qualifications

• 3–5+ years in consulting, strategy, operations, or a high-growth tech/finserv firm.
• Clear, direct communicator capable of executive-level conversations.
• Highly organized with ability to define problems and structure solutions.
• Strong analytical skills to quantify P&L impact.
• Experience supporting a General Manager or senior business leader.

Responsibilities

• Own day-to-day workstream coordination, project schedules, and escalation paths.
• Provide analytical and operational support to the General Manager, including MBR/QBR prep.
• Drive solutions with clear line of sight to P&L impact.
• Collaborate cross-functionally with Data, Risk, Legal, Finance, Engineering, Product, and Marketing.
• Identify issues in partnership data and translate findings into actions.

Job description

• As a Partner Lead, you will serve as the operational and strategic engine behind one of Imprint’s key commercial partnerships
• This is a high-impact individual contributor role sitting at the intersection of business performance, partner relationship management, and cross-functional execution
• You will act as the day-to-day owner of your partnership — driving applications and contribution profit, owning workstream coordination, and ensuring your General Manager has the support and analytical clarity needed to operate at an executive level
• This role demands someone who is equally comfortable in the data, in the room with a partner, and in the weeds of process improvement
• Own day-to-day workstream coordination, system accuracy, weekly reporting, and escalation paths for your assigned partnership
• Provide analytical and operational support to the General Manager, including preparation of MBR and QBR materials
• Develop and drive solutions that account for the specific unit economics of the partnership, with a clear line of sight to P&L impact
• Identify issues within partnership data and translate findings into actionable recommendations
• Collaborate cross-functionally with Data & Risk, Legal & Compliance, Finance, Engineering & Product, and Marketing to move initiatives forward
• Define problems clearly, identify solutions, and execute with urgency in an ambiguous environment
• Build net-new processes that improve the operational efficiency and commercial outcomes of the team
• Escalate risks proactively and prioritize effectively across competing workstreamsWhat Success Looks Like in the First 90 Days
• Developed a deep understanding of the business, including costs, contract unit economics, and the specific metrics that drive your assigned partnership
• Provided dedicated support to the General Manager on MBR and QBR materials with clarity and accuracy
• Built or improved at least one net-new process that strengthens commercial team operations
• Demonstrated clear understanding of the P&L impact of your partnership, with a focus on driving applications and contribution profit
• Earned trust as an organized, un-blockable operator who can flag risks, prioritize with urgency, and elevate to executive-level conversations when needed

Comfortable operating in ambiguity and making progress without complete informationProven track record of flagging risks early and prioritizing with urgency3–5+ years of experience in consulting, strategy, operations, or a high-growth technology or financial services environmentClear, direct communicator who can drive conversations and hold the room at the executive levelHighly organized with a demonstrated ability to define problems, structure solutions, and execute across multiple workstreams simultaneouslyStrong analytical skills with the ability to work through complex data sets, identify root causes, and quantify P&L impactExperience supporting or working alongside a General Manager or senior business leaderFamiliarity with partnership or commercial operations in a financial services or payments environmentExposure to unit economics modeling, contribution margin analysis, or P&L management