Partner - Industry Advisory

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; New York (NY); On-site; USD 200,000 - 320,000; Full time

Job summary

Genpact is seeking a Partner - Industry Advisory to shape HR strategy and lead transformation initiatives. You will partner with CHROs and business leaders, leveraging AI and advanced analytics to design future-state HR operating models, governance, and service delivery.

You will guide HR technology strategies, including Workday, SAP SuccessFactors, and Oracle HCM, while driving process excellence and stakeholder engagement across global teams.

Qualifications

• Bachelor/Master-level business education.
• Experience in HR operating models and transformation.
• Familiarity with AI-enabled HR services and digital platforms.

Responsibilities

• Partner with HR and business leaders to define HR strategies aligned with priorities.
• Lead end-to-end HR transformation across lifecycle processes.
• Design scalable HR operating models and governance frameworks.
• Advise on HR technology and automation opportunities (Workday, SAP, Oracle).
• Drive Lean and continuous improvement in HR services.

Skills

AI

Banking

Business Consulting

Client Relations

Critical Thinking

Storytelling

Risk Analytics

Leadership

Strategic Thinking

Data-Driven

Education

MBA

BA/BS Economics

BA/BS Finance

CBAP

PMP

Tools

Workday

SAP SuccessFactors

Oracle HCM

ServiceNow

Power BI

Job description

Partner - Industry Advisory

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of Partner - Industry Advisory!

Position Summary

The HR Advisory Leader is a strategic advisor responsible for partnering with business and HR leaders to design, optimize, and transform HR functions. The role provides expertise across HR operating models, service delivery, workforce strategy, HR technology, process excellence, governance, and employee experience.

Working closely with executive stakeholders, the HR Advisory Leader helps shape future-state HR organizations by leveraging data, digital technologies, AI, and industry leading practices to deliver measurable business outcomes.

Key Responsibilities

Strategic HR Advisory

• Partner with HR and business executives to develop HR strategies aligned with organizational priorities.
• Advise on HR operating models, service delivery strategies, and workforce transformation initiatives.
• Provide thought leadership on the future of HR, workforce trends, and AI-enabled HR services.

HR Transformation

• Lead end-to-end HR transformation initiatives across the Hire-to-Retire lifecycle.
• Assess current-state HR capabilities and define future-state operating models.
• Identify opportunities for standardization, centralization, automation, and AI adoption.
• Develop transformation roadmaps, business cases, and implementation strategies.

HR Operating Model & Process Excellence

• Design scalable HR operating models across Global Business Services, Shared Services, HRBPs, and Centers of Excellence.
• Simplify and standardize HR processes to improve efficiency, quality, and employee experience.
• Define governance frameworks, service ownership, and process accountability.

Technology & Digital Enablement

• Advise on HR technology strategy including Workday, SAP SuccessFactors, Oracle HCM, ServiceNow, and AI-enabled HR platforms.
• Improve digital adoption, workflow automation, self-service, and intelligent case management.
• Drive AI and agentic AI use cases across HR service delivery.

Stakeholder Management

• Build trusted advisor relationships with CHROs, HR executives, and business leaders.
• Facilitate executive workshops, design sessions, and governance forums.
• Present strategic recommendations to senior leadership.

Continuous Improvement

• Drive Lean and continuous improvement initiatives.
• Benchmark HR capabilities against leading practices.
• Identify productivity, cost optimization, and experience improvements.

Leadership

• Lead and mentor HR advisors, consultants, and transformation teams.
• Build advisory capabilities and reusable methodologies.
• Foster innovation and continuous learning.

Qualifications

Bachelors - Business Administration, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Business Analysis Professional (CBAP) - UpgradUpgrad, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, PRINCE2 Practitioner - PeopleCraftPeopleCraft, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

Artificial Intelligence (AI), Banking Capital Markets, Bank Risk Management, Business Banking, Business Consulting, Client Relations, Commercial Modeling, Critical Thinking, Electronic Hardware, Executive Presence, Generative AI, Hospitality, Industrial Manufacturing Processes, Insurance, Media And Communications, Property & Casualty Insurance, Retail Banking, Risk Analytics, Semiconductors, Software Industry, Storytelling, Transportation And Logistics, Wholesale Banking

Language

English

Language Proficiency -