Partner Growth & Success Associate

Big Think Capital; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Training & development

Career advancement opportunities

Job summary

Big Think Capital is seeking a Partner Success Associate to manage and grow strategic partnerships originated by the Business Development team. You will own partner performance, proactively solve problems, and develop plans that drive growth.

This onsite NYC role reports to the Director of Business Development and is focused on expanding submission and funding volumes. You will act as the primary contact after onboarding, collaborate cross-functionally, and lead reviews to optimize partner

Qualifications

• Experience in relationship/account management or business development.
• Ability to translate data into growth strategies and recommendations.
• Excellent communication skills and proactive ownership mindset.
• CRM experience is a plus; finance/fintech knowledge is beneficial.

Responsibilities

• Serve as day-to-day contact for assigned partners, building long-term relationships.
• Create growth plans and identify opportunities to increase submission and funding volume.
• Monitor partner performance and drive actionable recommendations.
• Lead monthly check-ins and quarterly business reviews with partners.
• Coordinate internally to resolve partner questions and submission issues.
• Collaborate with Business Development, Sales, Processing, Renewals, Marketing, and Operations.

Skills

Relationship management

Account management

Data-driven growth strategy

Analytical skills

Verbal & written communication

Proactive mindset

CRM experience (Salesforce)

Tools

CRM tools

Job description

Big Think Capital is seeking a Partner Success Associate to manage and grow strategic partnerships originated by the Business Development team. You will own partner performance, proactively solve problems, and develop plans that drive growth.

This onsite NYC role reports to the Director of Business Development and is focused on expanding submission and funding volumes. You will act as the primary contact after onboarding, collaborate cross-functionally, and lead reviews to optimize partner