Partner Enablement Manager

Intermedia; Northern (KY); Hybrid; USD 130,000 - 150,000; Full time

Job summary

Intermedia, a leading cloud communications and collaboration provider, seeks a Partner Enablement Manager in the United States to lead enablement for a portfolio of channel partners. You will design and deliver both virtual and in-person training, align with cross-functional stakeholders, and drive partner readiness from onboarding through first transaction and beyond.

The role emphasizes collaboration with Sales, Product, Marketing, and Channel teams, leveraging Power BI for measurement, and

Qualifications

• 4+ years of experience in B2B sales, channel sales, partner sales, or a closely related field.
• 1–2 years of experience in sales training, facilitation, coaching, or enablement.
• Bachelor's degree or equivalent practical experience.
• Demonstrated ability to facilitate instructor-led training in virtual and in-person settings and adjust delivery based on audience needs.
• Strong written communication, presentation, consulting, and relationship-building skills across organizational levels.
• Working knowledge of adult learning principles, needs analysis, learning objectives, practice, feedback, and training evaluation.
• Strong project management, organization, attention to detail, and follow-through across multiple priorities.
• Proficiency with Microsoft PowerPoint and Excel and experience using Salesforce, Smartsheet, Power BI, or comparable business tools.
• Ability to travel approximately 50 percent, including travel for partner training, meetings, and events.

Responsibilities

• Own the enablement relationship for an assigned portfolio of partners, from partner kickoff and onboarding through first transaction and ongoing development.
• Build and maintain partner training plans based on business priorities, learner needs, partner performance, product changes, and stakeholder feedback.
• Facilitate high-visibility virtual and in-person training on Intermedia products, features, pricing, positioning, tools, and processes using the instructor-led, participant-centered approach.
• Adapt training for partner sellers, sales support teams, sales engineers, and support personnel while representing Intermedia professionally with each audience.
• Coordinate training logistics, communications, materials, attendance, and follow-up for onboarding programs, workshops, webinars, and partner events.
• Create and refine facilitator guides, presentations, hands-on activities, talk tracks, job aids, and other learning content for accuracy and practical application.
• Collaborate with Sales Training, Product, Marketing, Channel Sales, Sales Engineering, and other stakeholders to develop and update enablement programs.
• Use partner performance data, learner feedback, and training results to identify knowledge or skill gaps and improve enablement plans. Use Power BI and other available tools to support program measurement.
• Maintain high-priority Partner Enablement resources on the company intranet (MyIntermedia) and help ensure The Enablement Experience provides consistent, useful activity and outcome data to the Intermedia sales channel.
• Stay current on Intermedia solutions, channel trends, competitive developments, and partner needs to keep training content and sales conversations relevant.
• Manage multiple concurrent projects, communicate progress and risks, and work independently while contributing to team priorities.

Skills

B2B sales

Channel sales

Sales training

Facilitation

Education

Bachelor's degree or equivalent

Tools

Power BI

Salesforce

Smartsheet

Excel

Job description

Partner Enablement Manager

Department: Sales

Employment Type: Full Time

Location: United States

Reporting To: Elijah Navarro

Compensation: $130,000 - $150,000 / year

Description

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other's back!

Are you ready to make your mark?

About the Role:

Intermedia's Sales and Partner Enablement team prepares internal sales teams and channel partners to position, sell, and support Intermedia solutions. The Partner Enablement Manager owns the enablement plan for an assigned portfolio of partners and delivers practical learning experiences across virtual, in-person, and digital formats. This role works with partner and internal stakeholders to improve seller readiness, accelerate partner activation, and strengthen ongoing product and sales proficiency.

What you'll do

• Own the enablement relationship for an assigned portfolio of partners, from partner kickoff and onboarding through first transaction and ongoing development.
• Build and maintain partner training plans based on business priorities, learner needs, partner performance, product changes, and stakeholder feedback.
• Facilitate high-visibility virtual and in-person training on Intermedia products, features, pricing, positioning, tools, and processes using the instructor-led, participant-centered approach. (IL/PC)
• Adapt training for partner sellers, sales support teams, sales engineers, and support personnel while representing Intermedia professionally with each audience.
• Coordinate training logistics, communications, materials, attendance, and follow-up for onboarding programs, workshops, webinars, and partner events.
• Create and refine facilitator guides, presentations, hands-on activities, talk tracks, job aids, and other learning content for accuracy and practical application.
• Collaborate with Sales Training, Product, Marketing, Channel Sales, Sales Engineering, and other stakeholders to develop and update enablement programs.
• Use partner performance data, learner feedback, and training results to identify knowledge or skill gaps and improve enablement plans. Use Power BI and other available tools to support program measurement.
• Maintain high-priority Partner Enablement resources on the company intranet (MyIntermedia) and help ensure The Enablement Experience provides consistent, useful activity and outcome data to the Intermedia sales channel.
• Stay current on Intermedia solutions, channel trends, competitive developments, and partner needs to keep training content and sales conversations relevant.
• Manage multiple concurrent projects, communicate progress and risks, and work independently while contributing to team priorities.

What you'll bring

• At least 4 years of experience in B2B sales, channel sales, partner sales, or a closely related field.
• At least 1 to 2 years of experience in sales training, facilitation, coaching, or enablement.
• Bachelor's degree or equivalent practical experience.
• Demonstrated ability to facilitate instructor-led training in virtual and in-person settings and adjust delivery based on audience needs.
• Strong written communication, presentation, consulting, and relationship-building skills across organizational levels.
• Working knowledge of adult learning principles, needs analysis, learning objectives, practice, feedback, and training evaluation.
• Strong project management, organization, attention to detail, and follow-through across multiple priorities.
• Ability to interpret performance data and learner feedback and translate findings into practical improvements.
• Proficiency with Microsoft PowerPoint and Excel and experience using Salesforce, Smartsheet, Power BI, or comparable business tools.
• Ability to travel approximately 50 percent, including travel for partner training, meetings, and events.

Preferred experience

• Experience in unified communications, cloud communications, SaaS, telecommunications, or another technical B2B solution environment.
• Experience creating sales training content and supporting partner onboarding or activation programs.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.