Sr. Channel Account Manager

Intermedia; Northern (KY); Hybrid; USD 200,000 - 225,000; Full time

Job summary

Intermedia, a leading cloud communications and collaboration provider, seeks a Sr. Channel Account Manager in the United States.

The role centers on reselling Intermedia’s cloud services through partner programs, managing channel partnerships, and driving revenue growth across small and mid-sized businesses. The ideal candidate has extensive UCaaS/CCaaS and carrier channel experience, a proven outside sales record, and a talent for executive relationship-building.

Qualifications

• 3+ years in UCaaS, CCaaS, or carrier channel sales.
• 5+ years in outside sales and/or account management.
• Proven track record in sales, partner-led sales, and executive relationship building.
• Strong solution and value-based selling, preferably in enterprise applications.
• Excellent oral and written communication and listening skills.
• Teamwork in a highly matrixed environment, cross-department collaboration.

Responsibilities

• Prospect for new business and sales opportunities through the Partner Channel.
• Conduct sales presentations demonstrating Intermedia’s voice and data solutions.
• Participate in sales and technology training.
• Provide partners and customers with the highest standard of customer service through the sales cycle.
• Coordinate with Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.
• Navigate a carrier's marketing, sales, support, engineering, and product leadership to hit sales targets.
• Collaborate with Carrier Channel Management to advance sales objectives.

Skills

UCaaS sales

CCaaS sales

Carrier channel sales

Outside sales

Account management

Executive relationship building

Solution selling

Communication skills

Job description

Sr. Channel Account Manager

Department: Sales

Employment Type: Full Time

Location: United States

Reporting To: Brad Nichols

Compensation: $200,000 - $225,000 / year

Description

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won't be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What's more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other's back!

Are you ready to make your mark?

About the Role:

Are you looking for a place where you can utilize your superior B2B sales savvy and skills? And a place where you can allow your experience to shine? If so, our sales team works with Intermedia Channel Partners to resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand! We are looking for top sales producers, who are ready to work for the best in the business.

As a Sr. Channel Account Manager, you will resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. You will proactively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities. You are expected to drive and represent Intermedia during all phases from pre-sales activity to post-sales account management.

What you will be doing:

• Prospect for new business and sales opportunities through the Partner Channel.
• Conduct sales presentations demonstrating Intermedia’s voice and data solutions.
• Participate in sales and technology training.
• Provide partners and customers with the highest standard of customer service through the sales cycle.
• Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.
• Navigate a carrier's marketing, sales, support, engineering, and product leadership to achieve sales targets
• Working and supporting with members of the Carrier Channel Management team to advance sales objectives

What you will bring to the role:

• 3+ plus years of experience in UCaaS, CCaaS, or Carrier Channel sales
• 5+ years of experience in outside sales and/or account management
• You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales, and executive relationship building.
• Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.
• Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis.
• Strong teamwork skills are also required to successfully work in what is a highly matrixed environment.
• A solid understanding of a carrier’s departmental structure for new product onboarding (pricing, support, operations, sales, engineering, marketing, etc…)
• A solid understanding of a carrier’s network operations structures and industry vendors for service provider platforms
• Able to understand a carrier’s go-to-market strategy and apply Intermedia products appropriately to maximum results
• Willing to travel <50%

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as "Protected Classes"). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.