Partner Development Business Analyst

100 LEARFIELD; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + Match

Paid time off

Job summary

100 LEARFIELD is seeking a Partner Development Business Analyst to support the Partner Development team through business analysis, operational oversight, and process improvements. You will work cross-functionally across Salesforce, contracts, customer support, finance, and project management to prioritize initiatives and drive revenue growth.

The role involves managing a small portfolio of high school and junior college partners, delivering data-driven insights, and contributing to scalable

Qualifications

• Bachelor's degree required.
• 2+ years in business analysis, sales operations, revenue operations, or related fields.
• Strong Salesforce governance, CRM reporting and data integrity experience.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Excellent written and verbal communication with cross-functional influence.

Responsibilities

• Manage post-sale contract and operational workflows across systems.
• Analyze partner performance, revenue trends, and pipeline health.
• Lead design and improvement of processes across Salesforce, Jira, and related platforms.
• Maintain Salesforce governance standards and data integrity.
• Coordinate initiatives across Finance, Operations, Product, Design and other teams.
• Prioritize Tier 2 customer support issues and coordinate follow-up.
• Identify risks and inefficiencies and implement scalable solutions.
• Develop dashboards and reports for informed decision-making.
• Manage a portfolio of high school and junior college partners with renewals and growth.
• Support accounts receivable follow-up and collections coordination.

Skills

Salesforce experience

Excel proficiency

Data analysis

Project management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Jira

Taskland

Job description

Partner Development Business Analyst

The Partner Development Business Analyst supports the Partner Development team through business analysis, operational oversight, and process improvement initiatives. This role helps ensure the systems, reporting, and workflows that support partner management and revenue growth are accurate, efficient, and scalable. Working cross-functionally across Salesforce, reporting, contracts, customer support, finance, and project management workflows, the Business Analyst will leverage data-driven insights and sound judgment to prioritize initiatives, resolve operational challenges, and recommend strategic improvements. This position also manages a small portfolio of high school and junior college partners, providing valuable exposure to sales, account management, and partner development, with a pathway toward future Partner Development Manager opportunities.

Essential Duties & Responsibilities

• Manage post-sale contract and operational workflows, ensuring completed deals are accurately transitioned across internal systems and teams.


• Analyze partner performance, revenue trends, sales pipeline health, renewals, and operational metrics to identify risks, opportunities, and actionable recommendations for leadership.


• Lead the design, implementation, documentation, and continuous improvement of business processes across Salesforce, contract management systems, Jira, Taskland, and related platforms.


• Establish and maintain Salesforce governance standards, monitor data integrity, and implement corrective actions to improve CRM accuracy and effectiveness.


• Coordinate Partner Development initiatives across Finance, Operations, Product, Design, Support, SIDEARM Extended, and other internal teams.


• Evaluate and assist with prioritizing Tier 2 customer support issues, coordinating appropriate follow-up and escalation when necessary.


• Identify operational risks, process gaps, reporting issues, workflow bottlenecks, and inefficiencies, and implement solutions that improve performance, scalability, and business outcomes.


• Develop dashboards, reports, and analyses that support informed decision-making and operational visibility.


• Manage a small portfolio of high school and junior college partners, including renewals, proposals, account management activities, and revenue growth opportunities.


• Support accounts receivable follow-up and collections coordination, helping resolve outstanding issues in partnership with Finance and Partner Development stakeholders.


• Perform additional analytical, operational, and commercial responsibilities as needed to support departmental objectives and broader company initiatives.

Minimum Qualifications

• Bachelor's degree required.


• 2+ years of experience in business analysis, sales operations, revenue operations, commercial operations, project management, or a related field.


• Strong Salesforce experience with a demonstrated understanding of CRM governance, sales pipeline management, reporting, and data integrity.


• Advanced proficiency in Microsoft Excel and experience with business reporting and analytical tools.


• Experience analyzing business performance and providing reports, dashboards, insights, and recommendations to management.


• Proven ability to evaluate business processes, identify risks and inefficiencies, and recommend practical, results-oriented solutions.


• Strong organizational and project management skills with the ability to independently manage multiple priorities and cross-functional initiatives.


• Excellent written and verbal communication skills, with the ability to influence and collaborate effectively across multiple teams and stakeholders.


• Ability to exercise sound judgment, establish priorities, and drive results without direct authority.

Preferred Qualifications

• Experience with Jira, Taskland, or similar project and workflow management tools.


• Experience working in SaaS, technology, sports technology, education technology, or a related business environment.


• Commercial mindset with a strong interest in developing expertise in sales, relationship management, and partner development.

Benefits

• Medical


• Dental


• Vision


• Health Savings Account


• Life Insurance and Other Insurance Plans


• Flexible Paid Time Off (minimum 10+ days annually)


• Parental Leave


• 20 Paid Holidays


• 401(k) + Match


• Short/Long Term Disability

Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

SIDEARM Sports is where technology, innovation and fun come together to create an unbeatable work experience. As the industry leader in digital fan engagement industry, SIDEARM powers the biggest brands in sports, always pushing the edge of discovery, creating the products and tools that fuel fans' passion while improving the lives of sports professionals. As a certified Great Place to Work, we’re committed to fostering a positive, collaborative culture that encourages growth and success. We’re passionate. We’re talented. We’re friends. We’re professionals and we’re ready to take on the next challenge together. We believe that our people are our greatest strength. We care about each team member as an employee, but more importantly, as a person To learn more about working at SIDEARM Sports, please visit www.sidearmsports.com/culture.