Project Manager, Implementation

100 LEARFIELD; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Paid Time Off

Job summary

Learfield is seeking a Project Manager to lead client implementations on SIDEARM's team. You will own delivery from kickoff to launch, coordinating across Design, Engineering, Product, and Support to keep timelines and quality intact.

Based on-site in the Dallas area, you will drive CMS migrations, multi-vendor coordination, and a smooth handoff to ongoing account management, ensuring exceptional client experiences and scalable processes.

Qualifications

• 3+ years of experience in project management, project coordination, client implementation, or client-facing operations, ideally in SaaS or digital platforms.
• Experience managing client-facing projects from planning through delivery with a track record of meeting timelines and delivering strong client experiences.
• Strong organizational skills and ability to manage multiple projects simultaneously without losing detail.
• Clear and confident communicator, written and verbal, across technical and non-technical audiences.
• Familiarity with project management tools like Jira, Confluence, Asana, or similar.
• Interest in or experience with AI tools to improve team efficiency and workflow.
• Problem-solving mindset and collaborative approach to overcoming obstacles.
• Genuine interest in digital products, client experience, or collegiate athletics.

Responsibilities

• Own the day-to-day execution of client implementation projects from kickoff through launch.
• Manage scope, timelines, dependencies and deliverables with visibility into next steps and risks.
• Facilitate kickoffs, working sessions, and status reviews with clients and internal teams.
• Track project health and surface issues early with blockers and proposed solutions.
• Serve as main contact for client stakeholders during implementation and handoffs to support.

Skills

Project management

Client coordination

Cross-functional collaboration

Jira

Confluence

Asana

Communication

AI tools familiarity

Tools

Jira

Confluence

Asana

Slack

Job description

As a Project Manager on SIDEARM's Implementation team, you will play a key role in how our client work gets planned, coordinated, and delivered. You will be part of the operational engine that brings SIDEARM's digital products to life for our athletic department partners — from website redesigns and mobile app launches to the migration of clients onto our next‑generation content management system (CMS). SIDEARM is the digital platform powering collegiate athletics for hundreds of institutions, and this role sits at the intersection of client experience, cross‑functional execution, and operational excellence. In this role, you will manage the day‑to‑day execution of client implementation projects, keep timelines and deliverables on track, facilitate cross-team coordination, client communication and help ensure our clients have exceptional experience from contract signing through launch and onboarding. You will collaborate closely with Design, Engineering, Product, Partner Development and Client Support to keep work moving and communication clear. This role reports to the Director, Implementation.

Project Execution & Delivery

Own the day‑to‑day execution of assigned client implementation projects — these could include athletic website redesigns, mobile app implementations, third‑party feature activations, new client migrations and platform launches — from kickoff through launch. Manage project scope, timeline, dependencies, and deliverables using Jira, Confluence and slack, ensuring the team always has clear visibility into what's next and what's at risk. Facilitate project kickoffs, working sessions and status reviews with clients and internal teams to keep work moving and expectations aligned. Track project health, timelines, and scope changes, surfacing issues and blockers early rather than at the finish line. Serve as a day‑to‑day point of contact for client stakeholders during implementation, building trust and delivering a smooth, professional experience.

Client Partnership & Cross‑Functional Coordination

Translate client needs into clear implementation plans, working closely with Design, Engineering, Partner Development and Product to bring them to life. Communicate proactively with clients on status, milestones, decisions, and next steps. Support the transition from implementation to ongoing support and account management to ensure a clean handoff. Build strong working relationships across Product, Engineering, Design, and Client Support to keep dependencies clear and work moving forward.

CMS Migration & Platform Delivery

Play a key role in the migration of clients to SIDEARM's next‑generation CMS, coordinating the technical, content, and communication work required for a successful transition. Partner with Client Support and Product to ensure clients feel supported throughout the migration and have the resources they need. Coordinate work involving third‑party features and vendors (such as Noda, Level Access, Game Center) as part of the implementation lifecycle. Document and share lessons learned across the team as we scale the migration program and expand the implementation function.

Accountability & Continuous Improvement

Maintain accurate, up‑to‑date documentation of project status, decisions, and outcomes in Confluence and Jira. Contribute to a team culture where deadlines are treated as commitments and blockers are surfaced early with proposed paths forward. Look for opportunities to streamline processes, reduce friction, and make the implementation function more effective over time. Stay current on evolving project management tools and approaches, including AI‑powered workflow tools like Claude, and bring new ideas to the team.

Minimum Qualifications

• 3+ years of experience in project management, project coordination, client implementation, or client‑facing operations — ideally in a SaaS, digital platform, website development or professional services environment.
• Experience managing client‑facing projects from planning through delivery, with a track record of hitting timelines and delivering strong client experiences.
• Strong organizational skills with the ability to manage multiple projects simultaneously without losing detail.
• Clear and confident communicator, written and verbal, comfortable working across both technical and non‑technical audiences.
• Familiarity with project management or work tracking tools such as Jira, Confluence, Asana, or similar.
• Interest in or experience with AI tools and how they can improve team efficiency and workflow.
• A problem‑solving mindset, someone who asks "how can we make this happen?" and works through obstacles.
• High attention to detail, strong follow‑through, and a collaborative approach to working with others.
• Genuine interest in digital products, client experience, or collegiate athletics.
• Must reside in or be willing to relocate to the Dallas, TX metro area and be able to work onsite at Learfield HQ a minimum of four days per week, Monday through Thursday.
• Experience with content management systems, digital platform delivery, or website/mobile app implementations is a plus.

Preferred Qualifications

• Experience leading or supporting large‑scale platform migrations or CMS transitions.
• Project management certifications such as PMP, CSM, or equivalent.
• Experience with Claude or other modern AI platforms in operational work.
• Background in collegiate athletics, sports technology, or fan‑facing digital products.

Benefits

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Equal Opportunity Employer

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

About Learfield

Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield's presence in college sports and live events delivers influence and maximizes reach to target audiences. With data‐based solutions for a 365‐day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions. Our people‐first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.

Mission & Core Values

Our Mission Powering the connection of fans to the brands and experiences they love. Our Core Values Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun