Partner Account Manager II

InComm Payments; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

InComm Payments is seeking a Partner Account Manager II to provide operations and account management support for key accounts. This role involves managing inventory, analyzing data, and building relationships with partners. Ideal candidates are detail-oriented, resourceful problem solvers who thrive in a fast-paced environment. Join a team that values collaboration and innovation in the FinTech space.

Benefits

Employee Referral Bonus Program

Qualifications

• 2-4 years of relevant experience preferred.
• Experience analyzing reports and identifying trends.

Responsibilities

• Manage inventory, digital assets, and logistics for key partners.
• Analyze data to optimize inventory allocation.
• Develop and deepen relationships with various gift card partners.

Skills

Detail oriented

Organizational skills

Problem-solving

Collaboration

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

CRM

Job description

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

The Partner Account Manager II, Operations position provides operations and account management support for assigned key accounts in a fast paced and evolving environment.

We are searching for an operations-focused person to join our growing InComm team. In this role, you will specialize in inventory-related topics, product set up, activation and oversight. You will coordinate with internal teams on relevant initiatives for InComm’s Value Gift Card Program. You will build and grow relationships with key internal teams, external gift card partners and decision-makers. You will be successful in this role if you possess the ability to work and solve problems in the unknown.

Above and beyond the raw skills, we’re looking for people with a few key traits:

• Resourceful Problem Solver – We are innovators at solving problems every day we walk through the door. It’s exciting. It’s challenging. And at the end of the day, it is extremely rewarding to be able to make an impact.
• Loves a bit of chaos – Let’s be honest… As the industry leading marketer, distributor and technology innovator of stored-value gift and prepaid products and growing exponentially, we move fast. With this growth you have the ability to be creative, implement solutions, and take the initiative to be a part of the solution on a larger scale.
• A high EQ – Being nice really does matter! We’re a fintech company and created an industry that actually helps people in the payment space and are looking for others who want to do the same.
• Collaboration – We value teamwork and a collaborative spirit. Our Account Management department is a group of high performing individuals working as a team to achieve a common goal

Responsibilities

What You'll Do

• Manage inventory, digital assets, and logistics for key partners—ensuring they have what they need, when they need it.
• Analyze data to optimize inventory allocation, helping accounts make informed business decisions.
• Lead new product setups and keep everything running smoothly from production to delivery.
• Develop and deepen relationships with various gift card partners.
• Guide partners and internal teams through new account launches, ensuring a seamless onboarding experience.
• Drive growth by expanding the distribution of physical and digital products across retail and B2B markets.
• Identify process gaps and champion improvements to increase efficiency.
• Collaborate with teams across production, finance, logistics, and more to keep everything moving forward.
• Stay proactive—support account growth through merchant expansion and promotion efforts.

Why You'll Love This Role

• You’ll have the opportunity to work with a variety of partners, solving problems and driving meaningful impact.
• Every day brings something new—you’ll be juggling multiple projects in a fast-paced, evolving environment.
• You’ll help shape the way we work—leading process improvements and contributing to operational strategies.

Who You Are

• A relationship-builder who can balance operational details with big-picture account management.
• A strategic thinker who thrives in problem-solving and process improvement.
• A team player who collaborates well across different departments.
• An adaptable professional who can handle fast-moving projects with ease.

If you’re ready to make an impact and love working in both operations and account management, we’d love to hear from you!

Qualifications

• Detail oriented and outstanding organizational skills.
• Ability to forecast, monitor, and manage inventory.
• Experience analyzing reports and identifying trends.
• Highly functional and experienced with Microsoft Excel and PowerPoint.
• Experience with a CRM (i.e. Salesforce, Quickbase, etc.) preferred.
• Must have ability to learn and use proprietary web-based tools.
• Successful experience interfacing with internal and external contacts.
• Proven ability to organize, prioritize, and meet deadlines.
• Ability to listen attentively, respond effectively, and resolve issues in a timely manner.
• Proven ability to work independently as well as in a team environment.
• Ability to communicate and work effectively across various internal and external teams.
• Comfortable learning new technology/product lines in a highly innovative environment.
• Project management experience helpful.
• Logistics background a plus.
• Bachelor’s degree required.
• 2-4 years of relevant experience preferred.
• Some travel may be required.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program Tier III - #LI-Remote #LI-SO1