Part-Time Wellness Associate I: Member Experience

YMCA of Greenville; Greenville (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Earned wage access

Free Y membership

Membership discounts

Program discounts

PT discount

Retirement contribution

403b plan

Job summary

The YMCA of Greenville is seeking a Wellness Associate I to greet members and guests, answer questions about services, book appointments and keep the wellness floor clean and organized. This part-time role emphasizes customer service, teamwork and a passion for healthy living as you support members in reaching goals and participate in mission-driven programs.

Responsibilities include enforcing rules, giving tours, promoting memberships and programs, responding to requests, and maintaining a

Qualifications

• Must be at least 16 years of age and/or Junior in High School.
• At least one year or more customer service/public relations experience preferred.
• A passion and basic understanding of healthy living and helping others reach goals.
• Actively participating in a healthy lifestyle.
• Must be detail-oriented, possess strong organizational skills and have ability to multi-task.
• Ability to be efficient and productive in a fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication, listening and computer skills.
• CPR/First Aid, Blood Bourne Pathogen and Child Abuse Preventiontraining within first 30-days of employment.

Responsibilities

• Enforcing YMCA and Wellness Department rules and policies.
• Maintain a clean, safe, fully stocked and well organized work area.
• Give facility tours and orientations to new or prospective members as needed.
• Actively promote the Y, memberships, programs, services, and lessons, as well as promotions and/or discounts available.
• Provide accurate, appropriate and immediate responses to all requests by members/guests.
• Provide detailed descriptions of Y memberships, programs, services, facility features and hours of operation.
• Properly open, perform daily tasks and close wellness area each day according to Standard Operating Procedures.
• Set a good example in promptness, respect, manners, honesty and caring for all members, program participants and guests.
• Adhere to policies related to boundaries with consumers
• Attend/complete required abuse risk management training
• Adhere to procedures related to managing high-risk activities and supervising consumers
• Follow mandated reporting requirements

Job description

The YMCA of Greenville is seeking a Wellness Associate I to greet members and guests, answer questions about services, book appointments and keep the wellness floor clean and organized. This part-time role emphasizes customer service, teamwork and a passion for healthy living as you support members in reaching goals and participate in mission-driven programs.

Responsibilities include enforcing rules, giving tours, promoting memberships and programs, responding to requests, and maintaining a