Part Time Welcome Center Associate

Kalamazoo Gospel Ministries; Kalamazoo (MI); On-site; USD 17,047 - 24,280; Part time

Job summary

Kalamazoo Gospel Ministries in Kalamazoo, MI is seeking part-time Front Desk Staff to reflect professionalism and kindness while serving visitors. The role includes greeting guests, maintaining the front office, and performing administrative duties.

Candidates must possess a high school diploma, strong organizational skills, and a personal relationship with Jesus Christ. Responsibilities also involve managing volunteers, handling donations, and ensuring a peaceful office environment. A nicotine-free lifestyle is required as part of ministry values.

Qualifications

• High School Diploma or equivalent is required.
• Administration/Office experience preferred.
• Personal relationship with Jesus Christ and a desire to serve Him.

Responsibilities

• Uphold and promote the organization’s culture and values.
• Oversee all activities during the shift at the front desk.
• Maintain a clean and organized front office.

Skills

High ethical standards

Clear written correspondence

Maintain confidentiality

Handle difficult visitors

Excellent organizational skills

Knowledge of Microsoft Office Suite

Education

High School Diploma or equivalent

Tools

Computer

Phone

Fax/Copier

Job description

About this position

Kalamazoo Gospel Ministries seeks qualified applicants who love people and want to model a Christ-centered life, sharing the gospel through ministry.

Kalamazoo Gospel Ministries is a NICOTINE FREE MINISTRY.

All staff participate in prayer and Bible study and should be comfortable with a lifestyle of prayer and worship integrated into day-to-day job functions. The following information is requested as bona fide occupation qualifications.

In your Cover Letter or Resume please include 3 References: name, phone, email, and relationship. Exclude family and close friends. You may include your Pastor.

Shift: Mix of mid shifts and second shifts

Status: Part-Time

General Description:

The Kalamazoo Gospel Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry dedicated to sharing the Gospel and helping the homeless and impoverished. Every position is essential to our ministry and its purpose. Each employee must have a personal relationship with Jesus Christ as Savior and Lord.

Overview/Summary

The Main Entry Desk and Office is the first point of contact for visitors and reflects the professionalism, kindness, and Christ’s love of KGM.

The Main Entry Staff greet in person and on the phone, and direct visitors to the appropriate department. Each team member performs various administrative duties under the direction of the VP of Operations.

There is to be someone at the front desk at all times unless stepping away briefly.

Essential Functions

• Uphold and promote the organization’s culture and values; foster a grace-based environment that affirms KGM’s vision.
• Oversee all activities during the shift at the front desk of the main entry.
• Maintain a peaceful, orderly front office; answer calls and direct to proper departments.
• Receive and announce visitors/volunteers to designated team members.
• Work closely with front desk team members; ensure policy and procedures are followed for the main entrance.
• Train and grow the front desk team in administration performance.
• Order cleaning supplies for the front office and restroom weekly; use the Maintenance Supply Form; issue Purchase Orders as needed.
• Maintain a clean and organized Front Office; assist with Community Service and Volunteers; scan workers in/out and process Mission ID cards.
• Receive mail and handle donations with appropriate security; sort and place mail in mailboxes; manage donation flow to the appropriate department.
• Handle monetary donations and new items donated at the front entrance; direct household donations to the Food Service Department where appropriate.
• Perform general clerical duties (photocopying, faxing, mailing, filing) and maintain all administration documents.

Knowledge, Skills, and Abilities Required

• High ethical standards with the ability to make smart, timely decisions.
• Ability to construct clear written correspondence and communicate effectively orally and in writing.
• Ability to maintain a high level of confidentiality and accuracy in data handling.
• Ability to handle difficult visitors with firm grace and love, representing Christ and the Ministry in all interactions.
• Excellent organizational skills; knowledge of Microsoft Office Suite and telephone protocol.

Personal Attributes and Values

• Have a personal relationship with the Lord Jesus Christ and a desire to serve Him; be a consistent witness for Jesus Christ.
• Exhibit spiritual maturity and a compassionate heart toward the homeless and hurting, with a passion for urban life transformation.
• Demonstrate courteous, Christ-like conduct with internal and external partners; ethical decision-making and integrity.
• Flexible, cooperative spirit; maintain a nicotine-free lifestyle as part of ministry values.

Working Conditions / Physical Factors

Occasionally = 1%–33%; Frequently = 34%–66%; Continuously = 67%–100%. Work will predominantly require an office environment.

Equipment / Tools Used

Computer, Phone, Fax/Copier, Laminator, Metered Mail Machine.

Education / Experience and/or Certification

High School Diploma or equivalent; Administration/Office experience preferred.

The pay range for this role is: $15 per hour

Salary Information

$15 - $15 Hourly Wage

Apply Now

To apply, please follow the organization’s application process and provide the required references as noted above.