Full Time Retail Associate

Kalamazoo Gospel Ministries; Kalamazoo (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Kalamazoo Gospel Ministries is seeking staff who are committed to a nicotine-free, Christian environment and who model Christ-like behavior in daily interactions. This role covers cashiering, warehouse/donation duties, and driving responsibilities supporting the ministry’s outreach.

The position emphasizes compassionate service, adherence to safety, and a willingness to train and participate in prayer and Bible study as part of the workplace culture.

Qualifications

• Highly ethical with the ability to make smart, timely decisions.
• Carry out a series of instructions without constant supervision.
• Remain professional and courteous at all times.
• Able to lift up to 50lbs regularly.

Responsibilities

• Greet customers and provide friendly service at checkout.
• Handle payments and issue receipts with accuracy.
• Assist in stocking and merchandising of store merchandise.
• Maintain a clean, orderly checkout area and provide great customer service.

Skills

Ethical

Professionalism

Lifting 50lbs

Education

High School Diploma or Equivalent

Tools

Forklift Certification

Job description

About this position

Thank you for your interest in Kalamazoo Gospel Ministries. We are seeking applicants who are qualified, who really love people and who, by the pattern of their lives, are role models and want to spread the good news (gospel).

Kalamazoo Gospel Ministries is a NICOTINE FREE MINISTRY.

We desire that all applicants feel comfortable in a Christian environment. All Staff members participate in prayer and Bible Study and need to be comfortable with a lifestyle of prayer and worship that is integrated into day-to-day job functions. As a result, the following information is requested as a bona fide occupation qualification.

In your Cover Letter or Resume Please include 3 References, Name, phone, email and Relationship. Please exclude family and close friends. You can include your Pastor.

General Description:

The Kalamazoo Gospel Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and statement of purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.

Essential Functions:

As a member of staff, uphold, promote, and encourage, in word and deed, desired organizational culture and values; purposefully seek to establish and maintain a culture that is based on grace and affirms and advances KGM’s vision and purpose.

Cashiering

Greet customers entering the store offering friendly customer service. Answer any questions, (i.e., where is the bathroom, store hours, pricing policies, etc.) Be knowledgeable to answer in accurate professional manner. Receive payment by cash, credit card, or automatic debit cards. Receive, or verify and accept vouchers from shelter residents, for products sold in the store. Organize, restock, and arrange display merchandise throughout store. Keep stock of, and replenish as needed; bags, boxes, register tape, candy, pens, staples and other tools as needed for full operation at the register. Input customer information for database. Express the Christian Views of the Kalamazoo Gospel Mission, and if so inspired write a scripture on the front board for patrons to read. Issue receipts, and upon Manager Approval, credit slips, or alternate exchange to customers to resolve any sale issues. Keep accurate change in drawer and let someone know when dollar bills or fives are low to ensure we can make change for higher bills. Maintain clean and orderly checkout areas. provide great customer service. Assist in the stocking and rotation of merchandise. Continually serve as a positive role model for all employees, shelter participants and customers. Being a roll model and teacher to guest doing Christian service hours and job training.

Warehouse/Receiving/Donation Attendant

Assist donors with unloading cars & carrying in donations. Provide receipts to donors, inputting customer information into computer and greet with polite and friendly demeanor. Operate Forklift for loading and unloading merchandise. Sort, Collect and disburse, bag/box all donations brought in and prepare it for appropriate pricing and distribution out to the sales floor. Sort, clean, organize, and donations as they are brought in, discarding un-salable items while utilizing space allotted for separated merchandise. Always assist other attendants in keeping the area neat and clean. Take discarded items out to the compacter in a timely manner so as not to let pile overflow or not be ready for continued use. Assist the donation truck driver loading or unloading donations or purchased merchandise for customers out on the sales floor. Demonstrate consistent positive behavior with all internal and external customers and professionally communicate our donation policies and procedures. Attend training/meetings as scheduled by Management. Responsible for maintaining a safe working environment. Being a role model and teacher to guest doing Christian service hours and job training.

Driver Duties

Ability to become an authorized driver. Maintain authorized driver status. Plans and completes an efficient delivery/pickup route for the day. Loads / Unloads delivery vehicles with care. Ability to drive safely. Ability to use navigation tools.

Knowledge, Skills, and Abilities Required

Highly ethical with the ability to make smart, timely decisions. Ability to carry out a series of instructions without constant supervision. Ability to remain professional and courteous at all times. Ability to lift up to 50lbs regularly.

Personal Attributes and Values

Have a personal relationship with the Lord Jesus Christ and a desire to serve Him. Be a consistent witness for Jesus Christ. Exhibit spiritual maturity as defined by evangelical biblical standards and in accordance with the employee handbook. Have a heart of compassion and caring toward the homeless and hurting and a passion about ministering life transformation in an urban setting. Demonstrates a courteous and Christ-like manner with internal and external partners. Highly ethical with the ability to make smart, rapid decisions; demonstrates excellent integrity. Flexible, cooperative spirit. Possess and promote a drug, nicotine free lifestyle.

Working Conditions/Physical Factors

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100% Work will predominantly require individuals to stand.

Equipment/Tools Used

Computer, Register Pricing gun, Phone, Driving Mission vehicle, Forklift, KGM Vehicles.

Education/Experience and/or Certification

Preferred talent and customer service experience. High School Diploma or Equivalent. Forklift Certification– Training available. Valid Driver’s License preferred. Clean Driving Record.

The pay range for this role is: 16 - 16 USD per hour (Kalamazoo Gospel Mission)

Salary Information

$16 - $16Hourly Wage