Part-Time Weekend Safety Advocate

Goodwill Greater Milwaukee & Chicago; Milwaukee (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life Insurance

Retirement plan

PTO

Job summary

Goodwill Greater Milwaukee & Chicago is hiring a Part-Time Safety Support Associate in Milwaukee. Weekend availability is required, offering opportunities to grow your security experience while helping create a safe, welcoming environment for shoppers and donors.

You will gain hands-on experience in customer engagement, safety awareness, incident response, and loss prevention. The role emphasizes de-escalation, emergency readiness, and professional incident reporting in collaboration with the

Qualifications

• Two years of college education or experience equivalency.
• A minimum of one continuous year of security experience with frequent public contact.
• Excellent inter-personal communications skills.
• Basic computer skills.
• Ability to communicate effectively and professionally in both verbal and written form with customers, co-workers, supervisors and subordinates.

Responsibilities

• Provides a safe, welcoming, and efficient environment by combining proactive security measures with exceptional customer service. This role focuses on theft deterrence, hazard prevention, and incident readiness while supporting Goodwill’s mission.
• Greet customers upon entry, explain shopping guidelines, provide direction on bin rotation procedures, and create a positive shopping experience for all guests.
• Conduct visible patrols of the sales floor, donation zones, entrances, exits, and parking lots; monitor high-traffic areas and coordinate with Asset Protection when needed.
• Perform routine safety inspections and document observations of facilities to identify hazards and address them.
• Promote See Something, Say Something safety culture and coordinate emergency preparedness drills with the Safety Department.
• Utilize incident reporting tools and share safety observations during team meetings; respond professionally to concerns using de-escalation techniques.
• Review incident trends to identify patterns and coordinate improvements to prevent future safety or security concerns.

Job description

Goodwill Greater Milwaukee & Chicago is hiring a Part-Time Safety Support Associate in Milwaukee. Weekend availability is required, offering opportunities to grow your security experience while helping create a safe, welcoming environment for shoppers and donors.

You will gain hands-on experience in customer engagement, safety awareness, incident response, and loss prevention. The role emphasizes de-escalation, emergency readiness, and professional incident reporting in collaboration with the