Part-Time Weekend Concierge – Luxury Residential Living

ADP, Inc.; Boston (MA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Employee Referral Bonus Program

11 Holidays Paid at time and a half

Sick time

Job summary

Mediate Management Company, Inc. is seeking a part-time Concierge in Boston, MA. The role focuses on welcoming residents, logging visitors, and coordinating with the Property Manager to ensure a secure and welcoming environment. Strong customer service and punctuality are essential for success.

Responsibilities include managing access control, assisting with resident events, and handling administrative tasks while maintaining a professional presence during shifts, including weekends.

Qualifications

• A minimum of 2 years’ customer service experience required.
• Must be on time and able to stay awake during the entire shift.
• Must be able to stand for long periods of time.
• Must have general computer skills to perform administrative and clerical tasks, including time entry.
• Ability to drive a manual transmission, highly preferred.
• Ability to work with minimal supervision. Self-motivated, reliable individual who can anticipate and resolve issues.
• Excellent communication and interpersonal skills.
• Able to remain calm and attentive, especially during heavy building activity and emergencies.
• Ability to always maintain a professional demeanor and appearance.
• Must be able to move, lift, push, or carry objects weighing up to 50 pounds, unassisted.
• Must pass background check.
• Must be able to provide 3 professional references.
• Ability to commute to work location via public transportation as our properties have no on-site parking.
• Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members
• Employee Referral Bonus Program
• 11 Holidays Paid at time and a half for hours worked
• Sick time earned at 1 hour for every 30 hours worked

Responsibilities

• Greet residents and guests, logging non-residents into visitor/vendor logs.
• Provide access control and monitor security cameras for building safety.
• Coordinate with Property Manager and Building Superintendent on needs.
• Handle administrative tasks and shift notes for communication across shifts.
• Assist with events, move-ins/outs, and elevator scheduling as needed.

Skills

Customer service

Punctuality

Communication

Interpersonal skills

Tools

Time entry systems

Job description

Mediate Management Company, Inc. is seeking a part-time Concierge in Boston, MA. The role focuses on welcoming residents, logging visitors, and coordinating with the Property Manager to ensure a secure and welcoming environment. Strong customer service and punctuality are essential for success.

Responsibilities include managing access control, assisting with resident events, and handling administrative tasks while maintaining a professional presence during shifts, including weekends.