Part-Time Visitor Experience Facilitator

Indiana Historical Society; Indianapolis (IN); On-site; USD 16,195 - 23,066; Part time

Benefits offered by this job

Annual merit increases

Free parking

Employee discounts

Reciprocal benefits at other cultural institutions

Employee assistance program

Participation in retirement plan

Job summary

Indiana Historical Society in Indianapolis seeks a part-time Facilitator for Visitor Services to ensure excellent service for all visitors. This role involves maintaining exhibition spaces, sharing information about exhibits, and enhancing visitor experiences.

The ideal candidate has customer service experience, strong communication skills, and the ability to present publicly. Benefits include flexible scheduling, employee discounts, and participation in retirement plans.

Qualifications

• 1 year customer service-related experience.
• Ability to exercise excellent customer service and diverse public service skills.
• Must be available to work some weekends and some holidays.

Responsibilities

• Serve as a point of contact within assigned exhibition space.
• Provide information about current and upcoming exhibitions.
• Ensure exceptional customer service for visitors.
• Assist with larger groups and school tours.

Skills

Customer service skills

Public presentation experience

Basic computer skills

Excellent verbal and oral communication

Job description

Indiana Historical Society in Indianapolis seeks a part-time Facilitator for Visitor Services to ensure excellent service for all visitors. This role involves maintaining exhibition spaces, sharing information about exhibits, and enhancing visitor experiences.

The ideal candidate has customer service experience, strong communication skills, and the ability to present publicly. Benefits include flexible scheduling, employee discounts, and participation in retirement plans.