Part-Time Veterinary Receptionist

American Veterinary Group (AVG); Land O' Lakes (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401k Match

Discounted Veterinary Care

Scrub allowance

Hands-on and E-training

Professional growth opportunities

Job summary

The Animal Health Center of Land O'Lakes is seeking a Part-Time Veterinary Receptionist to deliver exceptional client service and support in a fast-paced, multi-doctor practice.

Responsibilities include answering calls, scheduling appointments, greeting clients, handling paperwork, and reviewing invoices or discharge instructions; regular on-site attendance and weekend availability are essential to support patient care and team operations.

Qualifications

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• Regular on-site presence is an essential function of the role; in-person attendance is necessary to support patient care, respond to time-sensitive needs, and assist the clinical team.

Responsibilities

• Answer phone calls and schedule appointments
• Greet clients and assist with front-of-house duties
• Maintain hospital paperwork and review invoices or discharge instructions
• Support clinical teams and ensure smooth daily operations

Skills

Customer service experience

Physically able to lift 40 lbs

Job description

Location: Animal Health Center of Land O'Lakes

Department: General Practice Hospitals

Description

Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• 401k Match
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities